Overpriced, overrated, and area is a ghetto dead zone!
08/05/2019 NW-man, Edmonds, Washington
No noise insulation, had to listen to doors slamming, drunk & loud guests, sirens, horns, garbage trucks, and back-up alarms at all hours. Room was also tiny, we had a king bed but there was only a fo... more
No noise insulation, had to listen to doors slamming, drunk & loud guests, sirens, horns, garbage trucks, and back-up alarms at all hours. Room was also tiny, we had a king bed but there was only a foot or two of space around it, looks like it used to be a room made for a twin size bed but they just jammed a king in there. Pillows were very thick and lumpy so we asked if they had thinner/softer pillows and staff said "no, you just have to smash and pull them apart to make them softer", are you kidding me? Shades weren't blackout either. All adds up to terrible comfort and little sleep. Also, there aren't any restaurants, bars, or shops in walking distance so you'll have to get a ride or take metro every time you want to go anywhere. Save your money don't stay here! less
christianaV398XA, General Manager at Brooklyn Way Hotel, BW Signature Collection, responded to this review
Thank you NW-Man for your review on our property.
I would like to apologize for not exceeding your expectations. We will use your feedback to implement improvements to ensure future guests have a better experience.
I hope that you will consider staying with us, so we can have another chance to provide you with superior experience.
Thank you once again.