Best Western Yokohama

4-29-1 Tsurumi-chuo Tsurumi-ku, Yokohama, 230-0051, Japan
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Best Western Yokohama

In the thriving port city of Yokohama, Japans gateway to the world, lies a modern hotel that provides comfortable stays and exceptional connectivity for both long- and short-stay guests, traveling for business or leisure.

The Best Western Y
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Pets not accepted
Check-in & Check out14:00:00 | 10:00:00

Reviews of Best Western Yokohama

Traveller Overview:
4.0 Rating: 225 reviews
Excellent 21%
Very Good 52%
Average 19%
Poor 4%
Terrible 1%

liliant, wrote review 08/01/2020

For the new year 2020

We booked this at a discounted rate and the room is slightly bigger than the usual. It is also a short walk from JR Tsurumi East Exit. There are many eateries around too. Pls walk towards the back to ... more


Departure06582460512, wrote review 02/05/2019

More than I expect!

This hotel is well located close to Tsurumi station, which allows you to move everywhere. the front desk staff are really friendly and so kind. even I asked them if they have scale ( since I was touri... more

Owner Response
Bestwesternyokohama0, お客様担当マネージャー at Best Western Yokohama, responded to this review
Thank you for staying and sharing your recent experience at Best Western Yokohama. We are very happy to get your comment for the location and staff's services. We will keep to try to make every guests happier from staying at our hotel. Wish for your coming back and seeing us again soon. Thank you again for taking the time to your feedback. Sincerely, Best Western Yokohama

Paul R, wrote review 02/04/2019

Very Very small rooms

First i should say that I have stayed in Japan many times so I know that some hotels have small rooms. However i booked to stay here, i have to say it was the smallest room I have ever been in, maybe ... more

Owner Response
Bestwesternyokohama0, お客様担当マネージャー at Best Western Yokohama, responded to this review
Thank you for sharing your comments about your latest experience at Best Western Yokohama. Your valuable feedback for the room was already shared to our team although it may be difficult to improve soon. We will promise to continue making harder efforts to be a hotel that can provide services that can exceed your expectations. I sincerely hope that you will give us opportunity once again when you return to Yokohama. Sincerely,

momiji2018, wrote review 17/03/2019

Reasonable alternative for stay nearby Tokyo

I stayed for catching up the very early flight from Haneda-Tokyo. Since reasonable hotels were all fully booked, I tried to find a hotel located at a good place for stay where I could access transport... more

Owner Response
Bestwesternyokohama0, お客様担当マネージャー at Best Western Yokohama, responded to this review
Thank you for your staying at Best Western Yokohama. We are very appreciate for your feedback about the experience at our hotel. As you mentioned, it is easy to come from Haneda airport because Keikyu-Tsurumi station,nearest station of the hotel is running the train for the airport directly in about 30 minutes. We will welcome every guests with warm greeting and hospitality. We are very looking forward to seeing you again. Sincerely, the Reception, Kaho ITO Best Western Yokohama

Navigator34705876764, wrote review 24/12/2018

Great for value

Receptionists were very friendly with great positive energy and they could speak both Japanese and English. The single non-smoking room I stayed in was a bit small but smart and clean, and it came wit... more

Owner Response
BestWesternYokohama, フロント オフィス マネージャー at Best Western Yokohama, responded to this review
First of all, thank you for choosing BW Yokohama Hotel and it was our pleasure having you with us. Also, we appreciate taking your time to provide us with your positive experiences and I will share your comments with our GM & all staff. Thank you again for your feedback and we look forward to welcoming you again in the near future ! Best Regards, BW Yokohama Hotel Manager GOTO.