The Best, Wooster Best Western - You Should Stay Here!
24/05/2018 pwberndt, Port Clinton, Ohio
The service was superb. My wife, Arlene, is not well and the check in clerk went the extra to help me with her. I apologize for failing to get her name. The next morning I needed some help with my wif... more
The service was superb. My wife, Arlene, is not well and the check in clerk went the extra to help me with her. I apologize for failing to get her name. The next morning I needed some help with my wife, Teresa Bright, the General Manager came to our room and provided much needed assistance. When we came down to leave, Teresa helped get Arlene out of the hotel and into my truck. They are the finest people I've encountered in many years.
The room and the hotel were very clean and well maintained. My white socks stayed white. Parking was within a reasonable distance. Breakfast was real scrambled eggs with sausage, biscuits and gravy. This is much nicer than the normal "free" breakfast.
Thank you for a very fine facility. I've stayed in some of the finer hotels and can't remember any of them providing more heartfelt service. Teresa & Best Western should be congratulated for the great staff and quality of this facility. less
Teresa B, General Manager at Best Western Wooster Hotel, responded to this review
Thank you for the wonderful review, you and your wife touched my heart. You both are in my thoughts and hopefully a full recovery. The caring heartfelt service you talk about comes from the bottom of our hearts.
We are so pleased to hear that even though your wife was not well, you enjoyed your stay and the services that we provided. We hope to see you again, however hopefully not under the same circumstances.
Hoping you and your wife have a truly blessed day and had a safe trip home.