Four Days of Enjoyment
08/12/2016 DuchessOpal16, Philadelphia, Pennsylvania
We arrived on October 27th to attend the October 29th wedding of our son. We departed on October 31st. Our family and friends rented many rooms too. Thanks to Teresa's planning and execution we held t... more
We arrived on October 27th to attend the October 29th wedding of our son. We departed on October 31st. Our family and friends rented many rooms too. Thanks to Teresa's planning and execution we held two (2) great events at this fine property: a dinner and cocktail hour. Teresa took care of every detail from the caterer (Village Catering Company is excellent) to the guest services she personally rendered during our events. Teresa you are awesome! The breakfast was wonderful too. Thanks Carla! Steve and his son Josh at the front desk made us feel like more than guests at this fine property. It was readily apparent that everyone we encountered did their very best to make us feel at home. If Miriam and I didn't live six (6) hours away in West Chester, PA, we would frequent this property on a regular basis. Looking forward to the day when we return to Wooster and see our friends, Steve, Josh, Teresa, and Carla, again. Steve your property is a Best Western gem. Thanks again for your excellent service and caring hospitality. Obviously you and your employees know the value of being a team! I am a tough grader. You earned an A+++! Keep up the great work.
Mark J. Connor, Esquire less
Teresa W, Manager at BEST WESTERN Wooster Hotel, responded to this review
It was a pleasure working with your family and friends and we were truly delighted to be a part of such a great event. Your direction and informing of exactly what was needed, wanted and expected made my job so much easier.
You are right when you stated you made friends while you were here, we will never forget your hospitality also. We look forward to the day you are able to return to Wooster and we are so pleased to hear that me met your needs as we work hard as a team to do so. Thank you again, have a blessed day and a great holiday season.