Nice hotel reasonable price
Had to go to Wooster, OH on business and my wife came along. We were greeted warmly at check in. The hotel appears to be an older property from the outside, however the lobby, breakfast area and roo... more
Had to go to Wooster, OH on business and my wife came along. We were greeted warmly at check in. The hotel appears to be an older property from the outside, however the lobby, breakfast area and rooms (at least ours) have been nicely and tastefully remodeled. The elevator gives away the age of the property although we had no problems with it. Our room was clean, odor free (NO smoke smell as a few reviewers smelled) and nicely decorated. The linens on the bed and pillows were very nice. The carpet looks new. The bathroom was very nice with some sort of a fog free mirror. This is nice because the sink is not separate from the bathroom as a lot of newer hotels have it set up and allows 2 people to get ready at the same time. Tub and shower head were nice, easy to operate and properly functioned. If I had to pick a nit it would be the TV. It was a good size flat screen LG, but it had a washed out picture on every channel and operated on a QAM tuning system, which I had no trouble with , but could see a less technically proficient person having difficulty. Breakfast was above average for this price point with several hot items including scrambled eggs, sausage and biscuits and gravy. Coffee was a bit of a bit of a disappointment coming from a coffee machine. I prefer brewed (I know I'm nitpicking). I noted in my review that the hotel sent me that I would have liked coffee in the evening. They advised me it was at the front desk, I just missed it. Wall Street Journal in the lobby, very nice touch! Overall a great stay, very comfortable and clean with a decent breakfast. Can't ask for more at this price. less
Teresa B, General Manager at Best Western Wooster Hotel & Conference Center, responded to this review
Thank you for the amazing review and the details of your stay. Guest who have not stayed with us definitely pay attention to reviews such as yours. We are remodeling all of our rooms and it sounds as if you were in one of the newer updated rooms, we again are so pleased to hear that we met your expectations. Our breakfast staff works very hard to make sure our guests have an enjoyable breakfast during their stay and we truly listen to our guests for updates and any improvements that would make your stay more enjoyable.
We hope you have a truly blessed day and we hope to see you again if you are in the area.