Wedding stay
Stayed at woodlands for my friends wedding, first impressions looked nice however, check in was very slow & unorganised, once we got to room, room far to hot and no air conditioning(windows only able ... more
Stayed at woodlands for my friends wedding, first impressions looked nice however, check in was very slow & unorganised, once we got to room, room far to hot and no air conditioning(windows only able to open a little bit), room dusty bed side cabinets, tables , lamps & hairs in shower tray, didn’t sleep well due to room being to hot.
Break fast was included but was very poor, partner also received a dirty mug when sat at table , cooked breakfast was cheap products & tasteless (ended up getting breakfast else where)
All & all was £88 however improvements need to be made less
Nikki Roberston, General Manager at Best Western Dundee Woodlands Hotel, responded to this review
Please accept my apologies regarding the cleanliness of your room and breakfast, I will bring this up with the relevant departments. None of our rooms have air conditioning as this is not something you would typically think is required in Scotland however, it is something we may need to look at in the future. The few hot days we do get a year are becoming hotter.