Reasonable spot for a night
09/02/2019 S1111OWjamesc, Vancouver, Washington
The hotel is located at the Woodland I-5 "crossroads" area, which is a very vehicle congested place. But the hotel is set back from the freeway, which is good, if a little hard to find. However, every... more
The hotel is located at the Woodland I-5 "crossroads" area, which is a very vehicle congested place. But the hotel is set back from the freeway, which is good, if a little hard to find. However, every time I drove in our out there was some kind of truck or another blocking the driveway. It was possible to get by them, but a tight fit, rather off-putting. I prefer hotels in walkable locations. I did walk to some nearby restaurants and bars which were actually pretty good, but it is not a pleasant walk as you must follow along the freeway frontage road for a while. A walk to downtown Woodland, while not that long, would be very unpleasant, as you'd have to get through the crazy freeway intersection. The hotel itself was fine. The check-in staff did not want to process my gift card, said wait till check-out, which is the opposite of my experience at other BWs, but the staff on duty in the evening did process it and seemed to indicate the earlier staff might have been new or unfamiliar with the system. All staff were pleasant. All in all, probably would stay again if the price was right. less
General M, General Manager at Best Western Woodland Inn, responded to this review
I do apolgize for your experience with the gift card and am glad to hear the evening crew was able to get that processed for you! Thank you for your patience as training on the new system is being completed. Thank you leaving feedback regarding your stay and we do hope to see you again soon! Thank you!