Best Western Woodhaven Inn

21700 West Road, Woodhaven, Michigan, 48183-3242, United States
based on 215 reviews Trip Advisor Logo
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Best Western Woodhaven Inn

Welcome to the newly renovated Best Western Woodhaven Inn, a hotel located near scenic Lake Erie. This hotel provides clean and comfortable accommodations with excellent guest service all at an affordable rate. Enjoy our recently renovated and well- show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Woodhaven Inn

Traveller Overview:
3.5 Rating: 215 reviews
Excellent 30%
Very Good 32%
Average 22%
Poor 9%
Terrible 5%
Rating

taraforeman1224, wrote review 06/01/2020

Nightmare experience

Worst service and stay housekeeping and front desk was rude doors were broke and don’t lock letting anyone enter the building a lot of drug activity going on and young kids hanging in the hallways and... more

Owner Response
David B, General Manager at Best Western Woodhaven Inn, responded to this review
Thank you for your feedback. I am sorry we did not exceed your expectations. We strive to provide all of our guests with safe, clean, comfortable accommodations, excellent customer service at a competitive rate. In no way do we condone or allow any drug activity in or around our hotel We monitor our parking lot by our own security at night and the Woodhaven Police located directly across the street also monitor our parking lot on a regular basis throughout the day. The day/night you mention about people being in the hallways was New Year's Eve and our security monitored this throughout the night. We had minimal mention of guest's being disturbed. It was a very quiet night. I personally worked the night shift and no complaints were made during this time. No other guest mentioned having an issue with their vehicle. We take these complaints very serious and made our security aware of your issue.
Rating

Almazmasr, wrote review 11/12/2019

Power Outage at home In the winter on Thanksgiving Eve

A wind storm knocked out power to 60k homes on Thanksgiving Eve. It was cold, rainy and the wind was insane. As temperatures began to plummet it became clear to us that we needed to find shelter for t... more

Rating

gcd4422, wrote review 08/12/2019

Nice stay at Best Western Woodhaven,Mi

Nice hotel, nice rooms, nice pool area, no Jacuzzi, no continental Breakfast, you get a $3 voucher for the hotel restaurant, very lackluster, food was mostly cold, better off going out, didn't try the... more

Rating

Robert B, wrote review 01/11/2019

Woodhaven Best Western

The hotel is located in an out of the way location and can be difficult to see on your first visit. The signage has been improved ad that helps. Check-in was easy, and our check-in person put us on th... more

Owner Response
David B, General Manager at Best Western Woodhaven Inn, responded to this review
Thank you Robert B for sharing your feedback on the Best Western Woodhaven Inn. We strive to provide a clean, comfortable room, excellent customer service at a competitive price. I am glad you enjoyed your stay and hope to see you back again soon.
Rating

Richard P, wrote review 29/10/2019

Noise, Noise, Noise!!!

We stayed in this hotel for two nights. We had a ground floor room, with the parking spaces being close to the hotel. On the first night, there were multiple people in a pickup smoking weed and playin... more

Owner Response
David B, General Manager at Best Western Woodhaven Inn, responded to this review
Thank you for your feedback. I apologize that you were inconvenienced the first night of your stay. We take noise complaints very serious. We expect that all guests respect the comfort of each other. We do have security and monitored the situation you mentioned to us. We offered you another clean room the next day away from the room that you had mentioned to us. We do provide daily housekeeping to our guests. Since you changed rooms for your second night there wouldn't be any additional housekeeping service to the two clean rooms that you were given. Again, I apologize that we did not meet your expectations. We strive to provide all of our guests with clean, comfortable accommodations, excellent customer service at a competitive rate.