I normally don't stay at many Best Western properties because a lot of them are outdated. But I was actually surprised how this property is keeping up.
I look at all reviews before picking a location but with it being Woodburn, OR - a small town outside of Salem, OR, you don't have many options and the Best Western had the better reviews.
Yes, the property is old, but well kept. The lobby was large, clean, and standard with a western theme. The front desk has your standard COVID shield and I saw all employees wearing masks so I cannot agree with previous reviews. Upon checking in, I was quickly greeted by Daniel. Check-in is generally 3 PM but Daniel was nice enough to allow me a room after checking with Housekeeping that a room was available. While Daniel was checking with Housekeeping, a lady came out of the office, whom I learned her name is Dani, greeted me kindly and continued to inform me about the hotel procedures. Dani informed me that due to COVID, for everyone's safety, housekeeping would not service my room for the 3 days I was due to stay with them, but I was welcome to request additional towels, change of towels, and change of trash. Daniel returned to the state they had a room for me to check-in early.
I was informed that breakfast was limited to "Grab-N-Go" bags due to COVID which came with a bottle of water, an apple, and a muffin and I could choose additional options of orange juice, apple juice, bagel with cream cheese (prewrapped), Jimmy Dean McMuffin either sausage and egg or egg and Canadian bacon, or a bacon and egg burrito. I was pleased with the options. Not a hot breakfast but better than nothing. They also serve hot coffee behind the front desk in the morning too which I can say is much better than the coffee in the room.
I stayed in room #119, a king standard room. Pictures uploaded.
I was not displeased with the room. Carpets were not stained or torn. Microwave and fridge were your basic hotel standard, clean and no items left behind in them. The bathroom was clean and a standard hotel bathroom. Lights, phone, and alarm clock all in working order. The TV was a little small but worked.
The Wave cable and internet were my only issue. My TV went to a black screen and said, "Interruption in service" I called the front desk and spoke with Sharon who quickly came and fixed it and was supper apologetic though it wasn't her fault.
Overall, for a small-town hotel, this was a great pick compared to the other options in the area, Supper 8 and La Quinta.
The staff is great. Yes, they are next to I5 and they put everyone on the east side of the hotel which is the furthest from I5 but you do still hear traffic.
If I am back in town for work I WILL come here again. less