Best Western Woodburn

2980 Tom Tennant Drive, Woodburn, Oregon, 97071-2828, United States
based on 525 reviews Trip Advisor Logo
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Best Western Woodburn

Due to a mandatory order by the Governor of the State of Oregon, face masks are required in public. For the safety of our guests, our pool, spa and fitness center are closed until further notice.

Welcome to the Best Western Woodburn!
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2980 Tom Tennant Drive, Woodburn, Oregon, 97071-2828, United States

Reviews of Best Western Woodburn

Traveller Overview:
4.0 Rating: 525 reviews
Excellent 32%
Very Good 35%
Average 21%
Poor 6%
Terrible 5%
Rating

tomcO8073UD, wrote review 22/07/2020

Just ok

Looks nice outside but dated. Nice staff at front desk. Loud AC unit and peeling paint and cracked plaster in bathroom. Pool, spa and exercise room closed due to covid, but no info about this onlin... more

Owner Response
General M, General Manager at Best Western Woodburn, responded to this review
Thank you for staying at our location.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Explore296929, wrote review 22/07/2020

Terrible value

Front desk employees didn't wear masks. Grab and Go breakfast was a joke...wal-mart water, apple, plain bagel and maybe a jam (they ran out). Front desk clerk, with no gloves or mask, attempted to fin... more

Owner Response
General M, General Manager at Best Western Woodburn, responded to this review
Thank you for staying at our location.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

Donna T, wrote review 27/02/2020

Great for Spanish speaking travelers

I booked economy rate offered on BW online and given the noisiest room at the end of the hall. Age discrimination or economy discrimination ?? Disinterested front desk, perhaps due to rude manager. W... more

Rating

jessnhopers, wrote review 05/11/2019

Needs a cleaning

This hotel needs a good cleaning, the elevator was dirty, the room was old and the extra $ I spent for a Spa tub were not worth it. After running a bath and jumping in at the end of a long day, I turn... more

Owner Response
General M, Manager at Best Western Woodburn, responded to this review
On behalf all our staff we would like to apologize for not exceeding your expectations. I am sorry to hear you did not enjoy your stay at our location. I will talk to my head housekeeper about this matter. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will give us another chance come back again soon.
Rating

wicahpi2, wrote review 02/11/2019

Woodburn Best Western

Room had paper thin walls and tv and voices from next door and upstairs were loud. Freeway noise was constant. Room was relatively clean but stains from daily use were very visible. Hotel needs to be ... more

Owner Response
General M, Manager at Best Western Woodburn, responded to this review
On behalf all our staff we would like to apologize for not exceeding your expectations. I am sorry to hear you did not enjoy your stay at our location.We are currently working on updating some of our areas. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will give us another chance come back again soon.