From Best Western to Worst Experience COVID-19 Edition.
I’m usually not the type of guy to badmouth or share negative experiences with others, but this has to be told. First of all I arrived with a pre-booked room through an online travel site but unfortun... more
I’m usually not the type of guy to badmouth or share negative experiences with others, but this has to be told. First of all I arrived with a pre-booked room through an online travel site but unfortunately phone was dead when checked in. I was then told by the unknowledgeable and unexperienced night auditor (no disrespect) that my price would be compensated from the $91 that I was told to pay which included a $25 deposit that would be refunded at the conclusion of my stay. I walked in the room to see the AC cover just laying on the floor, extremely disgusting filth over appliances and nightstand, a dirty tub, and last but not least a foul order of old hot dog water when I opened microwave to reheat leftovers from dinner which totally ruined my appetite. My significant other and I decided to just end this catastrophe by checking out early and calling our date night quits at about 6 AM thinking that we would at least receive our $25 deposit back. Well guys retrieving the deposit I was promised totally took us into a crash course when we were told by the front desk worker the following shift that EVERYTHING we were told from previous employee was untrue and that a room that I could’ve sworn that I got for a deal of $49 a night plus tax turned into a total steal of $91. Well you married people this caused an unhappy wife if you know what that did to date night. Smh. less