Best Western Windsor Suites

13371 FM 1960 Road W, Houston, Texas, 77065-4001, United States
based on 119 reviews Trip Advisor Logo
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Best Western Windsor Suites

Stay at this Houston, Texas hotel providing convenient access to a variety of key area attractions and corporate locations.

Whether traveling for business or pleasure, the Best Western Windsor Suites offers the best in customer service and
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Windsor Suites

Traveller Overview:
3.5 Rating: 119 reviews
Excellent 29%
Very Good 33%
Average 14%
Poor 12%
Terrible 10%
Rating

pamelahH2355ZB, wrote review 28/10/2019

Older but nice.

The construction is the only thing I would complain about, getting to the motel then out to do anything required going in circles in traffic. Overall the beds were very comfortable,bathrooms need some... more

Owner Response
bestwesternwindsortx, Hotel Manager at Best Western Windsor Suites, responded to this review
Dear Valued Guest, It is really nice to note that you liked the stay and services at our hotel during your visit. Thanks for appreciating the room features and staff hospitality. It makes us proud to serve clients like you. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.
Rating

jann618, wrote review 06/05/2019

Acceptable, except for smell and cleanliness

Our room was overly "deodorized" with a strong smell. It was meant to be "pleasant", I guess but was entirely over-powering! Also I cleaned 4 spots off the walls that looked like dried blood with a li... more

Owner Response
bestwesternwindsortx, Hotel Manager. at Best Western Windsor Suites, responded to this review
Hello Guest, Greetings from the Best Western Windsor Suites. We have noticed your feedback and apologize for the inconvenience. Your reviews are important to us. We shall check and take corrective actions. Customer satisfaction is important to us. Please do visit us again. Sincerely, Hotel Manager.
Rating

Sonya Y, wrote review 21/04/2019

A comfortable place to stay

I enjoyed my stay the desk attendant was very helpful and polite the room was in great condition. I wish they had standard pillows and a comforter on the bed, the mattress was a bit stiff but other th... more

Owner Response
bestwesternwindsortx, Hotel Manager at Best Western Windsor Suites, responded to this review
Dear Guest, We are glad that you had a great experience with us. Thank you for your generous compliments about us. We are proud to have our desk attendant. We are so pleased to hear you enjoyed the many amenities offered at our location. We hope to serve you again in the future. Sincerely Hotel Manager
Rating

dambanker, wrote review 03/08/2018

Nice Place

Choose this hotel as they had smoking rooms a central location for our visit to the area. The room was large, clean and comfortable. The front desk staff especially Helena was very friendly and help... more

Owner Response
bestwesternwindsortx, Hotel Manager at Best Western Windsor Suites, responded to this review
Hello Guest, Thanks for the stay at the Best Western Windsor Suites and the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.
Rating

Dawn D, wrote review 18/07/2018

Mrs.

Our stop was very comfortable it was nice to get away from the truck for an evening. Being able to go for a swim after unloading our truck is something I look forward to. The staff are very accommodat... more

Owner Response
bestwesternwindsortx, Hotel Manager at Best Western Windsor Suites, responded to this review
Dear Guest, We are thrilled that you enjoyed your stay. I am very pleased to hear that my staff was ready to make you feel very comfortable during your stay. Your comments will be shared with the staff. It is our hope to see you again on your next trip. Sincerely, Hotel Manager