Very comfortable and wonderful staff
26/11/2017 matous, Central Florida
Spent three nights there over Thanksgiving weekend. If one wants to pick, yes, it's not perfect. The pool is out of order. The bathroom sink didn't drain fast. The heating in the room-varied from a... more
Spent three nights there over Thanksgiving weekend. If one wants to pick, yes, it's not perfect. The pool is out of order. The bathroom sink didn't drain fast. The heating in the room-varied from a tad too hot to a tad too cool. But, hey, the A/C and heat worked fine ! Fast hot water. Fridge, microwave, and coffee maker in the room. Free breakfast. Very comfortable bed and pillows. Plenty of seating, a couch and chair with a coffee table. The staff were very accommodating and friendly. We had just flown in from a very early flight, and were able to check in early as a room was available. During our stay, we saw several behind the desk clerks, all were helpful and friendly, as was the room attendant. OMG the folks who maintain the breakfast area, they were the best. The area was very clean. They asked if you needed anything. I observed one employee offer to make the waffles for a couple who were not familiar with the waffle iron. The manager has done a wonderful job in hiring a staff who see their jobs as something more than just a job. Hopefully we'll return to Danville for another trip, and we'll certainly stay here. less
Vikram V, Manager at Best Western Windsor Inn & Suites, responded to this review
Thank you for your feedback, we appreciate your word of encouragement,we continuously try to improve our guest service.We hope to welcome you again.