Best Western Windsor Inn & Suites

The hotel is nice and clean. The location is good because there is a Piggly Wiggly grocery store (and a Burger King) right by it. Breakfast was nothing special. Well laid out and all, but no fresh eggs. less

We ended up staying here so we could attend the NASCAR races this last weekend. As so many hotels do their prices were over double what they normally are just to take advantage of the race but oh well. The room was clean. The breakfast was typical BW, nothing special. The did post a note on the web site saying that their pool was down due to maintenance. However what they did not post was that their work-out room was also shut down. I tried to use the water fountain right across from the candy machine on the first floor but nothing. It was plugged in but I guess the water was shut off. The staff was good and so was the internet but hopefully there are other choices in the area. less

We stayed here for the first time a couple of years ago... our room flooded and damaged some of our property. The hotel never reimbursed us. For this stay there were issues yet again. Pool was out of order... something for which guests should be made aware of at booking. And there must have been some kind of problem with the hydraulics on the doors. Every time a door closed it could be heard and felt in the room. This was extremely disturbing during the night. Every time I would drift off to sleep a door would slam. Breakfast was OK at best… Staff was friendly…rooms were nicely furnished and comfortable. I would suggest management step up there game if they want to stay competitive with the other hotels in the area. less

It's a lovely hotel. The check in and check out procedures were done quickly and efficiently. They had a nice selection of foods at the breakfast buffet which is included with the stay.The bathroom was very clean and the beds very comfortable. I liked the room décor, too. less

Something about this area, the customer service was just amazing. Teresa was extremely helpful. She didn’t treat us like just any customer she treated us like we were family. We were staying for a baseball tournament. The rooms were clean, the staff was extremely pleasant and professional. The continental breakfast was just enough as we needed to quickly head out in the morning. The pool was being renovated, looks like it will be a nice place to hang out when it’s back up and running. I wish that they had a fitness center, but this forced me to take a break. I would hands down recommend staying here. less