Best Western Windsor Inn & Suites

We stayed at the Best Western after going to our Family Reunion in Danville, VA. The rooms were nice and breakfast was appropriate. There could have been more options for those who do not eat meat but otherwise breakfast was adequate. The staff was very friendly especially the lady during breakfast. The only issue that I have is that I booked these rooms(which I had two) months in advance and I was never informed that the pool was out of order and the gym also. I work out when I go on vacation and my children were looking forward to the pool. We had to visit other family members in another hotel to use their pool which was an inconvenience. less

I was most impressed with the Best Western Windsor Inn & Suites from check-in to check-out. All the staff was very friendly and efficient. The room was very clean and had two televisions with a good variety of channels. Breakfast was above average with cheese omlets, sausage, potatos, cereals, yogurt, waffles, pastries, juices, coffee, hot chocolate. The breakfast room attendant was present and helped me find what I wanted. I would recommend this hotel to anyone staying in the Danville area. less

Good location, with a Piggly Wiggly just a short walk away. Clean rooms, friendly staff. Don't expect fresh eggs for breakfast, but they do have you like waffles or raisin bran or granola. Overall a decent place to stay. less

Hotel is located near the airport and set back behind a Hardees restaurant. Room was nice and clean and quiet which I requested. Really nice shower welcome after a long drive. Parking lot is well lit and I felt comfortable parking my car which was packed. Don't plan on doing laundry though. There is 1 washer/dryer for the entire hotel. There were 3 people trying to use it Saturday am. Check out is noon and I just made it although I started trying to use about 8 am Breakfast is included. Husband enjoyed the waffle you make yourself. I didn't care for the eggs & sausage or bagels personally. less

I do want to mention that I have stayed at this hotel several times. It used to be one of my go to hotels but over time, it seems to be going down. The exterior and interior common areas are fine and inviting but the rooms have a lot to be desired. I thought this particular hotel had renovations several years ago but now I’m not sure. I utilized some points for a free night..which is why I thought we were in the not so desirable room, however after speaking with the front desk attendant after getting into room seeing how filthy it was, I was told they were booked up due to a local race, which I guess explained the rate/points increase for the stay. I told him I was disappointed that I wasted valuable points for this stay. The attendant sincerely apologized for the room & my complaints & stated he would leave a note for the manger that would be there the next morning. Manager was not there during check out but I did mention same complaints to another attendant who also sincerely apologized. The room floors were Filthy. The blinds were broken so the did not close to keep out light. Mold in shower as well as shower tube was not clean & the message light on phone would not stop blinking..we eventually unplugged the phone & this has happened before during a previous stay. Overall the staff has always been friendly & we like the location but the rooms are making us put this hotel at the bottom of our list. less