Best Western Windsor Inn & Suites

Hotel lobby was getting a new HW floor and should be great when done! All staff was friendly and said hello every time I came or left. Breakfast selection had minor changes daily, which was nice. Everything was hot and fresh. Room was clean and everything worked well. Minor connection snafus with the internet that were a bit annoying. less

Stayed in BW in Danville,VA on June 28, 2018. Room was very nice, breakfast next morning also very good. Chef was very personable, and made sure I had fruit for breakfast.Room rates very reasonable for this area.Nice place to stay if you are in this area. less

Poor Management, allow for renovations to start on a holiday weekend in May. Elevator not working, assigned to 2md and 3rd floor. Was very upset/ House keeping put a DND sign on my door so they did not have tp clean the room. When I spoke to the manager about the issues, she did not care. I for corporate office number, was told its owner operated. Had to come back after 6pm in order to get to our rooms, One occupant was disabled and room was on 2nd floor. They told us this after we paid for our rooms. Did not turn the lights on in the pool, we had to request it. Poor management and the owner of the property cares less about happy customers. Was told he would be on site Sunday May 27th before we checked out, he was a no show. PLEASE READ REVIEWS BEFORE YOU BOOK THIS HOTEL. EVERYONE WAS SO UNHAPPY WITH HOTEL. WOKERS SHOWED UP A WEEK EARLY, SO MANAGEMENT APPROVED FOR RENOVATIONS TO START ON A HOLIDAY WEEKEND, BAD IDEA. less

My husband and I was very unpleased with the housekeeping staff member (Angel). Her attitude was very unprofessional and she demonstrated disruptive behavior. When I asked her for her name to report her behavior, she stated that her name was less

Obviously I did not read the reviews or I would have called beforehand. There is a note saying hot tub out of order on top but nothing about pool and fitness center not usable. Was not offered anything when I expressed my issue with this. I specifically picked hotel for the amenities. I used coffee maker in room and after found someone left a coffee filter in water dispenser. Who knows how long that was there but I took care to try to fix for next person. Not sure why. Beds were comfortable but won’t stay again because of the false advertising less