The staff was exceptional, but this hotel is in desperate need of an overhaul. My door knob didn’t work well and the door didn’t shut good, which is a huge security concern. The room reeked of cigaret... more
The staff was exceptional, but this hotel is in desperate need of an overhaul. My door knob didn’t work well and the door didn’t shut good, which is a huge security concern. The room reeked of cigarettes and there was a cigarette burn in the comforter, which this was supposed to be a non-smoking room. Needless to say, I had to use my rescue inhaler a couple of times. The carpet was dated and stained and the bed was worn out. The curtains were broken and I had to put a trash can in the window just to keep them shut. There was an old ac wall unit that was much to small to cool the large suite and with high temperatures I found myself sweating. There were small holes in the wall in the bathroom where they did a subpar renovation, but the room felt very early 2000s. The room was clean and the staff was nice, but like I said this hotel desperately needs an update. less