Best Western Winchester Hotel

1307 W Lexington Avenue, Winchester, Kentucky, 40391-1128, United States
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Best Western Winchester Hotel

Enjoy convenient access to Lexington, Natural Bridge State Resort Park and Clark Regional Medical Center while staying at this Winchester, Kentucky hotel. Welcome to the Best Western Winchester Hotel where guests will receive all the amenities neede show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1307 W Lexington Avenue, Winchester, Kentucky, 40391-1128, United States

Reviews of Best Western Winchester Hotel

Traveller Overview:
4.5 Rating: 687 reviews
Excellent 64%
Very Good 26%
Average 5%
Poor 1%
Terrible 3%
Rating

mkkb42, wrote review 05/05/2021

nice hotel

We live in Winchester and have passed this hotel 100's of times but we had to stay a night here after our electric messed up. We wasn't sure about the stay because it is an older hotel.Glad we stayed ... more

Rating

neal1781, wrote review 27/03/2021

Clean hotel and friendly and helpful staff!

My father became ill in his trip home to michigan from florida and was admitted to a winchester hospital. traveled with other family members. the staff here went above and beyond which was nice duri... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear neal1781, Thank you for choosing to stay with us during your recent visit to our area. We are sorry to hear about the circumstances behind your visit and hope that your father is doing better. Your support and trust in us during such a difficult time is sincerely appreciated. Thank you as well for taking the time to write a review and for your kind comments regarding our staff. It was truly an honor to serve you and we hope to welcome you back under better circumstances. Sincerely, Gina Shah General Manager
Rating

Renee0785, wrote review 07/03/2021

Great Staff, Bad Furniture

Staff were great! Couldn’t get sleep, the bed & chair were the most uncomfortable pieces of furniture I’ve ever had the displeasure of trying to rest on. Had to sleep at home to recover from the room.... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Renee0785, Thank you for being our guest while in Winchester. We are very sorry to hear about your disappointing experience. If you could contact us to let us know which room you stayed in we will see what do about the bed and chair. Thank you for bringing this to our attention. It was an honor to have you as our guest and we hope you will consider staying with us in the future. Sincerely, Gina Shah General Manager
Rating

irishtoo1948, wrote review 03/12/2020

Always a pleasure

It is always a pleasure to visit Mrs. Shah's BW in Winchester, KY. The location is quiet, clean and friendly. Even during COVID, we have stayed several times as we drive back and forth from VA to MO... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear irishtoo1948, Thank you for your kind review and for being our honored guests once again! We sincerely appreciate your business and your kind review. We are very happy to learn that our location, clean and quiet rooms, as well as our friendly staff have had a positive impact on your stay. We are also glad to learn that you felt safe while staying with us. Although COVID has changed the way we operate, we want everyone to know that your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. Thank you for sharing your positive experience with other travelers. It was an honor to have you as our guest once again. Your support during this time is greatly appreciated and we are looking forward to seeing your on your next trip. Sincerely, Gina Shah General Manager
Rating

Chiotnme, wrote review 02/12/2020

Have stayed here on a number of trips - fits what I need

Clean room - easy access - the front desk representative was extremely helpful - comfortable bed, a nice TV, and a good shower (nothing much more needed for a new overnight). Offers a limited "pick t... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Chiotme, Thank you making us your hotel of choice while traveling to our area. We appreciate your business and continued support. It is always a pleasure to have you as our guest. Your kind review has made our day as we work hard to provide clean and comfortable rooms for all of our guests. We are very happy to see our efforts have had a positive impact with you. It is always an honor to have you as our guest and are looking forward to welcoming you back to our hotel, soon. Sincerely, Best Western Winchester Hotel Management & Staff