Best Western Winchester Hotel

1307 W Lexington Avenue, Winchester, Kentucky, 40391-1128, United States
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Best Western Winchester Hotel

Enjoy convenient access to Lexington, Natural Bridge State Resort Park and Clark Regional Medical Center while staying at this Winchester, Kentucky hotel. Welcome to the Best Western Winchester Hotel where guests will receive all the amenities neede show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1307 W Lexington Avenue, Winchester, Kentucky, 40391-1128, United States

Reviews of Best Western Winchester Hotel

Traveller Overview:
4.5 Rating: 684 reviews
Excellent 64%
Very Good 26%
Average 5%
Poor 1%
Terrible 2%
Rating

irishtoo1948, wrote review 03/12/2020

Always a pleasure

It is always a pleasure to visit Mrs. Shah's BW in Winchester, KY. The location is quiet, clean and friendly. Even during COVID, we have stayed several times as we drive back and forth from VA to MO... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear irishtoo1948, Thank you for your kind review and for being our honored guests once again! We sincerely appreciate your business and your kind review. We are very happy to learn that our location, clean and quiet rooms, as well as our friendly staff have had a positive impact on your stay. We are also glad to learn that you felt safe while staying with us. Although COVID has changed the way we operate, we want everyone to know that your health and safety remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative and ensuring our guests have a safe and comfortable stay. Thank you for sharing your positive experience with other travelers. It was an honor to have you as our guest once again. Your support during this time is greatly appreciated and we are looking forward to seeing your on your next trip. Sincerely, Gina Shah General Manager
Rating

Chiotnme, wrote review 02/12/2020

Have stayed here on a number of trips - fits what I need

Clean room - easy access - the front desk representative was extremely helpful - comfortable bed, a nice TV, and a good shower (nothing much more needed for a new overnight). Offers a limited "pick t... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Chiotme, Thank you making us your hotel of choice while traveling to our area. We appreciate your business and continued support. It is always a pleasure to have you as our guest. Your kind review has made our day as we work hard to provide clean and comfortable rooms for all of our guests. We are very happy to see our efforts have had a positive impact with you. It is always an honor to have you as our guest and are looking forward to welcoming you back to our hotel, soon. Sincerely, Best Western Winchester Hotel Management & Staff
Rating

Footprints35378, wrote review 24/11/2020

Rest after a long day of working

My wife and I work for banks and mortgage companies all over Kentucky and Indiana. We stayed at this hotel for a night when we had a job that took two whole days to complete. We did check around tow... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Thank you Footprints35378 for the wonderful review! It was truly an honor to have you and your wife as our guests at the Best Western Winchester hotel. We appreciate you choosing to share your experience with other travers and are very happy to read that our comfortable rooms, large TV's, and excellent breakfast exceeded expectations. Your satisfaction is our top priority so we are always updating and looking for ways to improve. If you should find yourself in Winchester again please come back and see us. Sincerely, Gina Shah General Manager
Rating

mtbchas, wrote review 23/11/2020

Anniversary Flowers

Every month on our anniversary I buy my wife flowers. This was the first month that my wife was traveling home, so I called to ask if they could put flowers in her room. Ruby was kind enough to supply... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear mtbchas, Happy Anniversary and thank you for taking the time to post a review. It was our pleasure to provide the flowers for your wife. I hope they brightened her day as much as it brightened ours to fulfil your request. Guest satisfaction is our top priority so we are always updating and looking for ways to improve. If there is anything we could have done to make her stay better or if there were any issues that arose, please let us know. We strive to provide an exceptional experience for each of our guests and any feedback you can provide would be greatly appreciated. Thank you for choosing us. It was truly an honor to have your family as our guests. We hope to welcome you back the next time you are in Winchester. Sincerely, Gina Shah General Manager
Rating

FarAway559395, wrote review 12/11/2020

A Good Place to Stay

I stayed for one night on my way to St. Louis. I was pleasantly surprised by how nice this hotel was. The room was as clean as it could be. The front desk was efficient and helpful. The breakfast h... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear FarAway559395, Thank you for taking the time to write a review about your recent stay at the Best Western Winchester Hotel. We also thank you for making us your stopover choice while traveling to St. Louis. It made our day to learn how impressed you were with our staff and services. We have been working hard to ensure a great breakfast while also following safety protocols due to Covid-19. I am very happy that this resonated with you. Your business and trust in us are sincerely appreciated. We would be honored to have you as our guest again. Sincerely Best Western Winchester Management & Staff