Best Western Winchester Hotel

1307 W Lexington Avenue, Winchester, Kentucky, 40391-1128, United States
based on 693 reviews Trip Advisor Logo
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Best Western Winchester Hotel

Enjoy convenient access to Lexington, Natural Bridge State Resort Park and Clark Regional Medical Center while staying at this Winchester, Kentucky hotel. Welcome to the Best Western Winchester Hotel where guests will receive all the amenities neede show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1307 W Lexington Avenue, Winchester, Kentucky, 40391-1128, United States

Reviews of Best Western Winchester Hotel

Traveller Overview:
4.5 Rating: 693 reviews
Excellent 64%
Very Good 26%
Average 5%
Poor 1%
Terrible 3%
Rating

msaa2042, wrote review 18/07/2021

Best Western

Clean rooms great pool food good front desk very friendly check in fast check out fast, quiet area, rooms were ready. I like the hours for breakfast starts very early but also last till 9:30..we will ... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear msaa2042, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester. We look forward to welcoming you back! Sincerely, Gina Shah General Manager
Rating

showmeskate, wrote review 01/07/2021

SATISFIED

My stay was very very satisfactory, I was really impressed with Best Western providing free breakfast, what a great treat, because you don't see this much at other hotel/motel. the staff was great to.... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear showmeskate, Thank you for being our guest and for taking the time to post a review about your recent stay at the Best Western Winchester. We are very happy that you had a positive experience and thank you for sharing this with other travelers. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. It was an honor to serve you while in Winchester and we hope to welcome you back again, soon. Sincerely, Best Western Winchester Hotel Management & Staff
Rating

Ram0nd5, wrote review 29/06/2021

Not Happy

refrigerator did not work. They made no effort to fix it. Barking dog next door. Hotel was full Friday and Saturday night. Not enough parking spaces. I had to wait to leave Saturday morning until some... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear Ram0nd5, Thank you for taking the time to write a review about your recent stay with us. I am very sorry to learn of your experience and want to offer my apologies for any inconvenience the broken refrigerator and parking issues caused you. I also apologize for our failure in addressing these issues when you brought them to our attention. I understand your frustration, and want you to know that we are taking your feedback to heart and are focused on improving. Please free to reach out to me if you would like to discuss this further. Your business is sincerely appreciated and we thank you for being our guest. I do hope you will consider giving us another chance to provide you with an exceptional stay. Sincerely, Gina Shah General Manager
Rating

MenaM413, wrote review 10/06/2021

Very pleased with everything

Clean. Comfortable. Easy and very safe checkin and out. Good price. Easy On and off major highway, but quiet. 1st floor park at door to room. Felt safe. Numerous places to eat close by. Staff was very... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear MenaM413, Thank you for the excellent rating and for your kind review. We sincerely appreciate your business while in Winchester and are very happy you enjoyed your stay with us. It really made our day to read that everything from our staff to our clean and comfortable rooms had a positive impact on on your stay. It was truly an honor to have you as our guest and we hope to see you again the next time you are in Winchester. Sincerely, Best Western Winchester Management and Staff
Rating

loritaw2021, wrote review 07/06/2021

Nice stay

We were only there for one night but had a very comfortable stay. It’s obvious that it’s an older building but the room was very clean and had everything we needed. The staff for both check in and che... more

Owner Response
Gina Shah, Other at Best Western Winchester Hotel, responded to this review
Dear loritaw2021 Thank you for taking time out from your busy schedule to write a review about your recent stay with us. I am very happy to hear that you found your room to be very clean and the amenities met your needs and expectations. We sincerely appreciate your kind comments regarding our staff and thank you for being our guests while in Winchester. It was an honor to serve you and we hope to see you again the next time you are in our area. Sincerely, Gina Shah General Manager