One night stay
07/02/2016 cygnetpilot, Warrington, United Kingdom
Stayed with some friends as part of a deal as we were dining nearby. Arrived late afternoon and checkin was efficient, friendly and speedy. The chocolate brownies on the desk were a lovely welcome tou... more
Stayed with some friends as part of a deal as we were dining nearby. Arrived late afternoon and checkin was efficient, friendly and speedy. The chocolate brownies on the desk were a lovely welcome touch. Finding reception was ok once we realised it was upstairs, and never did get to understand the car-parking. We parked at the front, but it seemed that for £5 per day you could park behind some gates.
Easy enough to find the room although the floorboards in the corridor were very creaky!
My room itself was cosy. Not much room around the bed or in the bathroom, but as I was only staying for one night this was no issue. Usual tea/coffee facilities and the bathroom had everything required. Initially the room felt a little chilly, but the radiator was efficient and soon took the chill off.
Did not dine in the hotel so cannot comment on evening meals.
Overnight the room was quiet and comfortable which allowed for a good night's sleep.
Breakfast was a buffet affair and the staff were very attentive without being intrusive which is as it should be.
No issues at check-out. less
John K, General Manager at BEST WESTERN Willowbank Hotel, responded to this review
Thank you for your comments following on from your stay at the hotel. It’s nice to see you enjoyed your stay with us especially the Chocolate Brownies on reception, we look to surprise and delight!
Look forward in welcoming you back to the hotel in the future.