We stayed for a couple of nights as a base for visiting Manchester, we didn't want to pay city centre prices so this seemed a good compromise.
We received a friendly welcome at reception and were booked in very promptly.
The room was adequate in size and had everything we needed (tea / coffee / hairdryer / tv / music system), but it was lacking in some TLC - there was the remains of a damp patch on the ceiling, and cracked and loose tiles in the bathroom. That said the room was spotlessly clean and the bed was comfortable so no complaints in that department!
We had some problems with our shower in that there was no control over the temp (was either off or scalding hot) but this might have been something to do with low water pressure. We reported it to reception that evening and I have to say that the team did all they could to get it remedied for us (and offered us a room swap if it couldn't be repaired). The next day we were able to have a warm shower although the flow of water was not that great, but the staff did all they could!
We ate in the bar area on the first night, and in the restaurant on the second night - on both occasions the food was excellent and reasonably priced for a hotel restaurant (although the drinks were expensive - just short of £10 for a small and large glass of wine - although probably on par with most hotel bars).
The breakfast selection was excellent - cereals, fruit, colds meats and cheese, and a full selection of hot cooked items. The quality was also very good.
The service at both dinner and breakfast was excellent - efficient and friendly!
Overall, we enjoyed our stay and needed a base for Manchester again would probably book in here. The staff did all they could and were friendly throughout. less