So after a long ordeal with Wyndham we ended up booking online with Expedia, when we went into the hotel the lovely night front desk clerk couldn't find our previous paid reservation. So we check online and totally booked the wronge day, the staff was so good at first we thought we had to wait till it came threw on her end. She offered to get room ready while we ate dinner, then 8t still wasn't there so finally we noticed it was booked for the next week, of course booking threw Expedia we had to call them, the lady waited on hold while deal with a very busy check in time, waited almost 30 mins to finally explain that we booked the wronge time and that we needed them to correct it. Then she tried to get the points on our card but couldn't because we booked threw a 3rd party, what a pain.
So anyways thank's to the staff for all the time effort and support , the hotel was so nice pretty new , newest in the puddle. Nice decorated front entrance good computer room everything you need. The room was super nice great bed and pillows, nice clean new couch not a scuff on the wall, not one thing to complain about, best view in the puddle, you can see the lake. So clean well maintained when we went to the pool which was lovely there was a lack of towles I called to the front desk and the staff didn't skip a beat, she was down there with clean warm towles, thanks again. So the breakfast is the best I have had for a free brrakfast, there is gluten free, almond milk in the back just ask if needed, there was 3 kinds of yogert not flavors kinds, two kinds of eggs, a meat, many breads and sweet treats, they stocked the fruit mid meal time, the staff is on head smiling away with anything you need. I will definitely be hitting g up some best westerns in the future. less
Satwant S, Manager at Best Western Williams Lake Hotel, responded to this review
Thank you so much for your wonderful review. We appreciate your business and review. Looking forward to see you next time.