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Best Western Wilderness Trail Inn

AAA - 2 Diamond

Rooms & Rates

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The Best Western Wilderness Trail Inn is nestled in the majestic rolling hills that surround the oldest town in Southeast Kentucky and locally owned and operated. You will find comfortable accommodations in a very well maintained facility. For that romantic retreat in one of our specialty Jacuzzi suites or for that corporate visitor, no one offers a more unique or accommodating establishment.

The professional staff at the Best Western Wilderness Trail Inn takes pride in their work and does their up most to make your stay a pleasant one. Relax in our outside pool (open seasonal). No matter what time of the year you stay you can enjoy area attractions with breathtaking scenery. A wide choice of eateries is within a mile radius. We offer RV parking complete with hook-ups.

The Best Western Wilderness Trail Inn offers a refreshing change of pace at very reasonable rates. Dont settle for anything else. Enjoy your stay.

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Location

1476 S US Highway 25E
Barbourville
Kentucky
40906-7317
United States
AAA - 2 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 40906-7317

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Address
1476 S US Highway 25E
Barbourville
Kentucky
40906-7317
United States


What's nearby?

Recreation

  • 18 mile(s) from Corbin

  • 30 mile(s) from Middlesboro

  • 91 mile(s) from Lexington

  • 100 mile(s) from Knoxville, TN




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 136 traveller reviews
Rating: 5 74
Rating: 4 35
Rating: 3 21
Rating: 2 3
Rating: 1 3
Rating

Serves the need

17/11/2018 nyclady45, Georgetown, Guyana

This hotel has a very hospitable staff who is very kind and pleasant to talk with. The hotel itself is just ok. It serves the purpose for a place to sleep overnight. The furniture, decor, flooring and... more

Owner Response
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review
Dear Patron, Let me apologize for not meeting your expectations during your recent stay with us. Customer service is something each staff member strives to insure. Renovations are always ongoing. The carpet was just recently replaced and the furniture and bedding is next on our list. We hope you might give us another chance. Perhaps we will have some of the new items when hopefully you choose to return.
Rating

Great night sleep

13/10/2018 mmcrafts1983,

Th e beds were very comfortable for double beds. We were in town for a college Archery Competition, the Best Western Wilderness Inn was very convenient to Union College. We needed a laundry for the u... more

Owner Response
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review
Dear Patron, Thank you so much for taking the time to post comments about your recent stay at our property. I apologize for my delay in responding to such. We are appreciative of the kind words and high rating. Guest satisfaction is very important to us and each staff member strives to insure our guest of the most pleasant stay possible. We hope you find yourself back in our area again soon.
Rating

Nice Clean Beds

24/09/2018 Sherry P, Elizabethtown

Comfortable beds and clean rooms. It was a great experience and we will continue staying here in lieu of driving to Corbin, 13 miles away, when visiting Union College. This is a different hotel than... more

Owner Response
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review
Dear Sherry P, Thank you for taking the time to post a review regarding your recent stay at Best Western Wilderness Trail Inn in Barbourville, KY. We are happy that you approve of our latest renovations and changes. Union College parents become part of our extended family. We look forward to your next visit.
Rating

Felt pricey but no choices around here.

23/07/2018 Star N,

This hotel is 2 story, opening outside doors about 1/2 smoking (back side) and 1/2 non-smoking(facing the road). We asked for quiet, non-smoking, first floor. We got a very smoking room, facing away... more

Owner Response
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review
Dear Patron, So sorry that we were unable to provide you with a more pleasant stay. At present, we have only six rooms designated for "smoking". Three on the front side, upstairs and three on the back side, downstairs. We have a work crew that has stayed with us for years and also year round which helps us drastically during the winter. This is the reason we have the six room available. I can only assume that you may have been above one or beside one and I apologize for any discomfort. We will use all your feedback to see about making changes to better accommodate yourself and other future guest during. Perhaps you will find yourself back in our area again and will give us another try. Call me directly so that I can assign a room that will meet your needs.
Rating

Wreaked of cigarette smoke. Did not stay after checking out 2 rooms.

21/07/2018 lindagreg56,

Wreaked of cigarette smoke, first room listed as non smoking asked for a second it was worse, I guess it was a smoking room. Desk clerk said they had just changed some rooms. Did not stay. The atten... more

Owner Response
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review
Dear Mr. Brown, We apologize for the problems you encountered when you tried to stay with us this past weekend. I was informed of such and did check to see what occurred. Please know that both rooms that you were given keys to were in fact non-smoking rooms. The Front Desk Clerks are not normally in the rooms and can only go by the info on the computer. It was not his intention to send you to a second room that had a more unpleasant odor. It is very, very hard to deter people from smoking in the rooms and especially outside. Actually, it is near impossible. I am sorry that housekeeping did not do more to try to alleviate the smell. We do have sprays that can remove a lot but walls should have been washed and all fabric items changed out. I hope that you might give us another chance should you find yourself back in our area. If you will call the motel direct and let me know you are arriving, I will make sure the room is "up to par".