Felt pricey but no choices around here.
23/07/2018 Star N,
This hotel is 2 story, opening outside doors about 1/2 smoking (back side) and 1/2 non-smoking(facing the road). We asked for quiet, non-smoking, first floor. We got a very smoking room, facing away... more
This hotel is 2 story, opening outside doors about 1/2 smoking (back side) and 1/2 non-smoking(facing the road). We asked for quiet, non-smoking, first floor. We got a very smoking room, facing away from the road, first floor. Well, NON-smoking was the most important item. So even checking in early they only had a 2nd floor non room. It was clean and spacious. The desk clerk was nice when I came back and said that room is on the smoking side and THE most important part of our needs. They have a very small room for a very basic breakfast. The nicest part was the outdoor pool and area. There was some traffic noise from the road but the AC ran well and filtered most of it. less
tdbrucie1, General Manager at Best Western Wilderness Trail Inn, responded to this review
So sorry that we were unable to provide you with a more pleasant stay. At present, we have only six rooms designated for "smoking".
Three on the front side, upstairs and three on the back side, downstairs. We have a work crew that has stayed with us for years and
also year round which helps us drastically during the winter. This is the reason we have the six room available. I can only assume that you may have been above one or beside one and I apologize for any discomfort. We will use all your feedback to see about making changes to better accommodate yourself and other future guest during. Perhaps you will find yourself back in our area again and will
give us another try. Call me directly so that I can assign a room that will meet your needs.