Friendly, efficient and knowledgeable staff!
05/02/2019 JeanneineM, Arlington, Oregon
This was a very nice hotel. The rooms were clean, decor was pleasing , amenities were nice and the bed was comfy. All of that impressed me as sometimes accommodations aren’t so great in a small town. ... more
This was a very nice hotel. The rooms were clean, decor was pleasing , amenities were nice and the bed was comfy. All of that impressed me as sometimes accommodations aren’t so great in a small town. But one thing impressed me even more - the friendly staff that really cared about customer service. Breakfast was fresh and hot and there were many food options. The dining area was clean and well maintained. I had to extend my stay for an extra night and the process was fast and efficient. Then after checking out i found out later that day my work project was extended and I had to check back in - again, a smooth, efficient process. The icing on the cake, they knew their computer system, understood the rewards process, looked up my account and made sure my stay was registered. Both check ins. With different people. They even told me about a recent rewards promotion and could see that I had already registered for it!Very pleased with this stay. less
BWWheatlandInn, Director of Sales at Best Western Wheatland Inn, responded to this review
Thank you very much for the thoughtful, kind words in your review. We really appreciated having you stay with us!
I'm very happy that you had such a great experience at the Wheatland Inn. We pride ourselves on cleanliness and friendliness. It sounds like we hit both those marks while serving you.
Our staff really is terrific, and they do their best to serve each guest fully.
We hope you'll come and stay with us again sometime.
Caleb A. Cox
Director of Sales & Marketing