Stayed at this hotel as was at Chester races for the day. Arrived (by car) to the car park which the hotel shares with its sister hotel across the road. I would have assumed that there would be allocated spaces for staying hotel guests, but they had allowed racegoers to entirely fill their car park, leaving me with nowhere to park in the immediate vicinity. I parked outside briefly to ask reception why there was no allocated guest parking, to which I just got shrugged shoulders by return. I asked them where else I could park, and they only suggested the other 2 station car parks and the pub car park next door, which were also full due to racegoers. Thanks to paekopedia, managed to find a car park, but was a whole mile from the hotel!!
Anyway, off to races, back to car afterwards to collect my bags, drag them for the 20 minute walk from the mile away car park and check in. After a long day, I was looking forward to relaxing in a comfortable room.
The room was on the first floor, down a small narrow corridor. It was gloomily lit, with dark wood wardrobes and dresser, orange walls and red curtains. VERY small flat screen TV. It was very clean, but is in dire need bringing up to date. The bathroom was awkwardly small and the extractor was not working.
However, the worst issue was the ambient noise. The hotel is a period property, so would expect some quirks, but every floorboard in my room and also in the corridor outside was creaking loudly and was extremely noisy. It was also extremely noisy having to listen to the creaking floorboards of the room above while the people upstairs were walking around. Even my own bed was so noisy that it woke my up when I moved in the night! The toilet made dripping noises constantly, so ideal for those who enjoy chinese water torture.
I stay in a fair amount of hotels for work. I've stayed in much worse than this, but am generally of the impression that you get what you pay for. £100 for an experience like this is bad though (not including breakfast).
Thankfully ill get the money back from my company. I will not be returning. less