Not the worst place we've stayed but there are much better hotels for the price we paid
20/08/2015 markwilkinson86, Northampton, United Kingdom
We decided to visit Chester at short notice so many other hotels looked at on the internet were fully booked. We didn't realise that it was the weekend of the Chester Races so the city was busy with v... more
We decided to visit Chester at short notice so many other hotels looked at on the internet were fully booked. We didn't realise that it was the weekend of the Chester Races so the city was busy with visitors. We booked through Expedia and it said our room was the last available. We paid for a double room and included pre-paid breakfast.
This is a 19th century building - dates from 1881 - close to the Railway Station. Consequently it is rather tired and at night one is fully aware of the movements of other guests - creaking floors and lack of soundproofing from those passing by our door. Mind you some of that was sheer bad manners - especially the hen party in the room opposite with a lot of commotion at 4am! You could also hear the water system active as well as sounds of traffic and even aircraft and the emptying of the kitchen rubbish into the bins in the courtyard below.
The number of our room was Room 101 (yes really it was Room 101 - for those outside of Britain this is the title of a TV chat show where things people discuss things they don't like and the host decides which of the topics discussed should be consigned to the 'bin' aka 'Room 101'). Apart from the creaking floor above us, the hot water tap when turned on sounded like someone hitting the pipe with a sledge hammer.
We worked out that the only way to get the lavatory to flush was to vigorously pump the handle five times and then hold down - that seemed to get enough suction for the doings to be dispersed. Even that didn't always work so we shared the pot and saved our efforts until pumping time was due.
Our double bed consisted of two mattresses butted together. Unfortunately my wife's one was too soft for her and mine was actually higher than hers.
On the plus side we found the hot water came very quickly, the TV worked well with all the Freeview Channels available. There was an electric kettle to make our own tea/coffee - using the tea bags provided (plus some nice biscuits). The wardrobe was sufficient for our short stay but had we had more luggage the room would have been a bit cramped.
As this was a special wedding anniversary I ordered by phone some flowers for the room. This was arranged by the hotel reception and it was a nice surprise for my wife and they were a great selection. We took them home with us and some are still gracing us after over two weeks.
The staff at the hotel were most friendly and helpful in every way. They were very apologetic about the noisy neighbours and the inadequacies of the loo - and noted this in their maintenance book.
The best thing of our stay was the superb help yourself breakfast selection. There was much to choose from - the same each day which we didn't mind. I liked the fresh fruit mixture along with grapefruit pieces and apricots as a starter before proceeding to the cooked items and then pastries to finish off. Coffee was served by one of the staff at our table by the window.
There was an option of food in the evening but we ate out. Five minutes walk towards the city are a range of ethnic food establishments and another five minutes takes you to the Eastgate area with plenty of restaurants and pubs etc. (See my reviews elsewhere on Tripadvisor).
Car parking wasn't a problem, even though the Westminster doesn't have its own car park. There is access to the hotel's sister's secure parking across the road at the Queen Hotel but it costs £15 a day (I think). Better still is the car park right next to the Westminster belonging to the Town Crier pub which faces the railway station. Parking is free overnight (6pm to 8am) and £5 for the day, payable at their parking meter. Be warned that this car park fills up quickly before 8 am (the builders working on a nearby site used it). There is also on-street parking for 60 minutes (8am to 6pm) right outside the front door of the hotel - which is effectively free parking from 5 pm to 9am - though I never saw any traffic wardens checking. less