Place was nice, GETAROOM was HORRIBLE!!
26/11/2016 PVMomma, Reisterstown, Maryland
The stay was great. However, we booked it through Priceline's affiliate getaroom.com. We booked ahead because it was Thanksgiving weekend. When we awoke to leave, the hotel left their rate slip und... more
The stay was great. However, we booked it through Priceline's affiliate getaroom.com. We booked ahead because it was Thanksgiving weekend. When we awoke to leave, the hotel left their rate slip under the door per normal. It was over $135 LESS than the third party rate we paid with getaroom. I contacted getaroom to dispute the huge difference in price. They would not give us a full refund of the difference in price. Needless to say, I will NEVER use them again. I should have just booked with the hotel or checked a week ahead of time so I coul still cancel to get the much lower rate directly from the hotel.
The hotel was fine and we will definitely stay there again, as we recently moved and it is affordable and near family. But getaroom--no thanks. We paid 38% more than the hotel would have charged--what a rip off! less
gmwestminster, General Manager at BEST WESTERN Westminster Catering & Conference Center, responded to this review
I am so sorry you overpaid through getaroom.com. This day and age it is very hard to know what you are reserving or paying with third party reservations. I am so sorry this happen to you, please feel free to call us directly or email and we will be sure to give you the best rate we have available.
We look forward to seeing you in 2017!