york TRAIN MEET
28/10/2016 Larry L, Wildwood
we stay here twice a year for 4 or 5 days, as vendors at the TCA York train meet. We have been staying here for about 10 years. Its the closes hotel to the show. Breakfast is very good, rooms are ... more
we stay here twice a year for 4 or 5 days, as vendors at the TCA York train meet. We have been staying here for about 10 years. Its the closes hotel to the show. Breakfast is very good, rooms are nice, clean. Jeff maint. guy is really great. This last trip we had rm. 114, the phone did not work, told front desk they did nothing about it. we had no wakeup call. Had to have my son call us from NJ to wake us up. Shower pressure was not good it had a good pattern but no pressure like we had last trip. Missing from the room was table and or chairs that we usually have. TV CC did not stay on. Jeff got us another one that worked but we had to program it everytime we put the tv on. We always enjoyed staying at the hotel, but now they are raising the rates for TCA week to include Monday & Tue. also raising the daily rate. As a vendor it will hurt us financially. we did book for 3 days next show instead of 5 days. We will most likely look for another place to stay after that. We have been coming to the York show 22 years. less
Meg S, Manager at BEST WESTERN Westgate Inn, responded to this review
We are sorry for any inconveniences you experienced during your stay with us at the Best Western. We are currently under room renovations and do apologize for your experience. We have taken all comments and delivered them to the necessary departments to fix the issues. We do hope to see you in the future and allows us to make your next stay wonderful. Again, we are sorry for any inconveniences and take care!!