Would have been a good stay
As a frequent business traveler, I do not like being surprised at check-in with "Pardon Our Dust while we renovate" sign. I realize that hotels need to be renovated over time, in order to maintain th... more
As a frequent business traveler, I do not like being surprised at check-in with "Pardon Our Dust while we renovate" sign. I realize that hotels need to be renovated over time, in order to maintain their appearance, but I feel that this should be made known to guests ahead of time, or at least a reduced rate be offered. I could barely conduct a conference call with the noise coming from a lower floor. Doors were left open as workers carried materials in and out, power tools used outside, just below my room, and and in the hallway, and workers yelling up and down the halls. This marred what would have been an otherwise good stay. Rooms are clean and very spacious, nice TV, very nicely appointed bathrooms, comfortable bed, and fast WiFi. less
Mishko Topalovski, General Manager at Best Western Westfield Inn, responded to this review
Thank you for taking the time to share your experience with us as your feedback is of great importance to us. We are sincerely sorry for any inconvenience you experienced during the window replacement as that was our last major interior project we had planned. I must also say that I am particularly happy that you liked our newly renovated rooms as a lot of effort went into completing the renovation.
Thank you for choosing to stay with us and we sincerely hope to see you again in the future.