Best Western Westfield Inn

435 North Avenue W, Westfield, New Jersey, 07090-1433, United States
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Best Western Westfield Inn

Welcome to the newly renovated Best Western Westfield Inn, where guests will find unsurpassed customer service and comfortable accommodations! Located in the heart of downtown Westfields vibrant shopping and dining district, this New Jersey hotel off show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
435 North Avenue W, Westfield, New Jersey, 07090-1433, United States

Reviews of Best Western Westfield Inn

Traveller Overview:
4.0 Rating: 359 reviews
Excellent 47%
Very Good 28%
Average 14%
Poor 3%
Terrible 5%
Rating

DontDoBWWestfiel2021, wrote review 02/08/2021

Avoid Unless No Other Option

Poorly cleaned and badly maintained rooms. In-wall AC unit malfunctioning. Very, very lax COVID protocol enforcement despite signs to the contrary. Security non existent. Broken, noise ice maker on 2n... more

Owner Response
Michael C, General Manager at Best Western Westfield Inn, responded to this review
We do apologize for the experience you had and not meeting expectations. I assure we take your comments seriously and are looking into each point to resolve and ensure the 5-star experience we strive to provide. Thank you for taking the time to provide us a review of your stay.
Rating

cmdisney, wrote review 27/07/2021

Fantastic Stay and Wonderful Staff

This was a wonderful place to call home for the few days I was in town. Firstly thank you to the check in staff for allowing me to check in early after my red eye flight. This allowed me to get a nap ... more

Owner Response
Michael C, General Manager at Best Western Westfield Inn, responded to this review
Thank you for the wonderful 5-Star review! I am happy we were able to check you in early and to hear that you enjoyed the hotel as well as the location. We look forward to seeing you again next time!
Rating

Martin aryeh W, wrote review 09/07/2021

Always good

I have stayed in this property a number of times over the last three years and have always been very satisfied with all aspects of the hotel the rooms are spacious modern , very clean and well equip... more

Owner Response
Michael C, General Manager at Best Western Westfield Inn, responded to this review
Thank you for the excellent 5-Star review! We are so happy to hear your positive comments about the staff and our newly renovated guest rooms. We look forward to seeing you again next time.
Rating

Woci, wrote review 21/06/2021

Totally updated, friendly staff, unbeatable location...great suburban nest for flights in and out of Newark Airport

Very impressed! Totally updated in July 2020, the rooms and even linens were brand new. Not only condition, but style...very much on a par with fancier brands. Location is unbeatable, right in do... more

Owner Response
Michael C, General Manager at Best Western Westfield Inn, responded to this review
Thank you so much for the wonderful 5-Star Review! We very much appreciate all of your positive comments and are glad that you enjoyed the renovations! We look forward to seeing you next time.
Rating

Stanron, wrote review 18/06/2021

Not as advertised

Not all rooms have microwave. After requesting, on was provided. Then due to noise above, we had to change rooms. No microwave either, and we were told that. Why did mgmt not move from another room? R... more

Owner Response
Michael C, General Manager at Best Western Westfield Inn, responded to this review
Thank you for taking the time to leave us a review of your stay. We do apologize for not meeting expectations and hope for another chance to provide our usual 5-Star stay in the future.