Great overnight.
05/10/2018 John B, Middlefield, Ohio
This was a great midway stop between Thermopolis and Iowa City for us. After a long day on the road, the hot tub, which was super clean, was perfect. The hotel was not crowded, and the service was g... more
This was a great midway stop between Thermopolis and Iowa City for us. After a long day on the road, the hot tub, which was super clean, was perfect. The hotel was not crowded, and the service was great. The only downside was that the WiFi was down, and they didn't let us know when we called to book. Hot spot on our phone worked though, so all was good.
Custom breakfast was great, and plenty of it. Employees were personable and engaging. less
Traci W, General Manager at Best Western West Hills Inn, responded to this review
Dear John,
Thank for taking the time to leave us a review. I apologize for the WIFI inconvenience. The switchboard went out in the middle of the night. It was out of my control. I am not a very tech person but I found out it is not a simple fix for a hotel. Living in a rural area I was unable to get my hands on the right switch board so I had to order it. I am in the process of fixing it. We were very happy to hear you did enjoy your stay with us other wise. Hope you come back and stay with us again.