Best Western West Hills Inn

1100 W 10th Street, Chadron, Nebraska, 69337-2931, United States
based on 413 reviews Trip Advisor Logo
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Best Western West Hills Inn

Located in northwest Nebraska, The Best Western West Hills Inn sits perfectly at the hub of numerous travel destinations. You can easily head to an event at Chadron State College or even come visit us for Fur Trade Days in the summer. Every room has show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1100 W 10th Street, Chadron, Nebraska, 69337-2931, United States

Reviews of Best Western West Hills Inn

Traveller Overview:
4.0 Rating: 413 reviews
Excellent 42%
Very Good 30%
Average 17%
Poor 6%
Terrible 2%
Rating

pfefmeister, wrote review 18/07/2021

Mixed Opinion

Stayed here based on the better than average reviews. The rooms are huge - I could have parked my car in it. No coffee maker in room - did not like that. Breakfast was very good, better than your typi... more

Owner Response
Traci Wild-Smith, General Manager at Best Western West Hills Inn, responded to this review
Dear pfefmeister, Thank you for your feedback. On behalf of my team and myself, we are sorry we did not live up to your expectations in every area of your stay. We hope to welcome you back next time you are in town.
Rating

RoadGuys2, wrote review 15/07/2021

Same great place, new high price

Stayed here before and this was to become my new "regular" based on my previous stays. I must rethink and will likely go back to my old favorite. Price got too high and hoyty-toyty. Still, this is a ... more

Owner Response
Traci Wild-Smith, General Manager at Best Western West Hills Inn, responded to this review
Dear RoadGuys2, Thank you for taking the time to leave my staff and I a review. We're happy to hear you've enjoyed previous stays here and hope we can convince you to stay with us again in the future!
Rating

ichoosejoy, wrote review 12/07/2021

The staff was very friendly.

The staff was very friendly once I found the front door. Very strange to have to drive around the building and look for the office. No sign that says "Office". There is a Best Western sign on the hi... more

Owner Response
Traci Wild-Smith, General Manager at Best Western West Hills Inn, responded to this review
Dear ichoosejoy, Thank you for taking the time to leave my staff and I a review. We are super glad you enjoy staying with us. Hope to see you again in the future. Traci,GM
Rating

jimOmaha, wrote review 08/06/2021

More Bad than good

I am pretty tolerable when it comes to hotel choices. But as the saying goes, "If you wants things to be like home ; stay at home". Unfortunarely, home was too far away. Half the rooms have anoutsid... more

Owner Response
Traci Wild-Smith, General Manager at Best Western West Hills Inn, responded to this review
Dear jimOmaha, thank you for taking the time to leave my staff and I a review. We would like to apologize for any inconvenience you experienced during your stay. The door to the pool is always locked and needs your room key to get in but sometimes we cannot be everywhere at once and guests prop the doors. We are happy you enjoyed our breakfast and truly hope you give us another shot in the future.
Rating

attendee5876, wrote review 07/06/2021

Stay elsewhere

Room smelled musty. No coffee maker in room. Ice machine was no working and was the only one in building. NO ELEVATOR! Had to lug suitcase up stairs which is not easy for someone over 60 with arthriti... more

Owner Response
Traci Wild-Smith, General Manager at Best Western West Hills Inn, responded to this review
Dear attendee5876, Thank you for taking the time to let us know how we're doing. We are so sorry about all of your mishaps and not having a ground floor available for you. We truly hope you give us another shot in the future!