Best Western West Grange Hotel

We stayed here only one night. The room was spacious and extremely clean, all regular amenities were in the room and others were available on request. The bed was comfy and huge! Super clean throughout and all staff were helpful and friendly. Breakfast in the restaurant was really lovely, everything was cooked well and the wait staff were again helpful and friendly. Overall a beautiful hotel in a quiet area, really comfortable and clean. less

Despite well-tended grounds, and ample parking, the inside of the hotel didn’t quite live up to the outside. Friendly staff on check in, and a wheelchair ramp to get in, but we were surprised to see the bar / restaurant being painted - no one had warned us of this when booking (apparently it was open for dinner but that’s not really the point). We had room 103 which was freezing when we turned up as the window was wide open. I then realised why as the subtle smell of damp hit me - and I could see it around the window. We were tired after a long day so didn’t ask to be moved. The room was pleasant enough for an average hotel and it was clean. Unfortunately the radiator was pretty noisy when turned on and the temperature gauge on the shower was seemingly jammed so I couldn’t get it cooler than about 38 degrees - it was just about bearable. Breakfast was okay with cereals, juices, fruit, hams and yoghurt, slightly burned pastries and a hot buffet. I was impressed that the sausages were gluten free and I was served gluten free toast too. The waitress was friendly and helpful. On departing I mentioned our room problems to the receptionist and she was very apologetic and took the breakfast price off the bill. In summary, this place is okay for an overnight stay, especially considering the price but certainly not somewhere I would go for a treat. less

This place is ok for a night or two but no longer. Rooms are ok, food is nice but the place lacks any character. Breakfast is not the best. Best to go out in the evening. No pool, no gym. Cheap beer. Wifi is hit and miss. less

Needed somewhere to stay for a weekend while we visited family in the area. Easy to find although also easy to overshoot the first time if coming from Newbury. Parking is great. Check in easy. Staff friendly and helpful. Main bar has a good selection. Restaurant is first class and recommended. Rooms clean and tidy but only two points I would raise is the coffee provided in the rooms is horrible, but not a lot to do about that and the mattress is very thin on the bed. That said for a budget overnighter you could do a lot worse than stay here less

very clean and ideally situated for Thatcham and newbury. Very easy to find with ample parking on site. breakfast, if you get it included as part of your booking, is substantial with enough variety to feed even the pickiest of visitors less