Best Western West Grange Hotel

Excellent place to stay and reasonable priced - staff very friendly and helpful - rooms immaculately clean and beds are very comfortable. Nice quiet location and plenty of parking. Restaurant serves really good food which is reasonable priced. The only downside was my room was above the main entrance to the right and there is a smoking area which is just outside the bar area - as it was very hot it meant i couldn't open the window as the smoke smell was coming into my room. I would definitely stay here again but would request a room away from the smoking area. less

ideal overnight stay. Good parking, easy to locate, pleasant room with opening windows,, plenty of hot water. . Bar comfortable, restaurant served an excellent steak, sensibly priced. Welcoming staff, very friendly. less

I used during a business trip and must admit it was good value ,but there was a couple of issues, The room I was given must have had paper walls as I got woken at 4am to the sound of the person in the next room using the toilet and without going into detail it was not just the flush I could hear,and the first time I heard it I thought someone was using my toilet and I jumped out of bed to investigate and found the walls to be lacking any sound proofing. The Tv system was also a little temperamental as kept getting an error message whilst trying to realax and watch the TV. The staff where really pleasant and the restaurant was good with a good varied menu, Also less

The hotel is purpose-built and situated in a semi-rural situation, well back from a busy road, so there is no audible traffic noise within the hotel. The grounds are nicely landscaped, with a stream meandering down the west side of the site to a deep pond. This would have been a nice place to sit, had it not been next to the road. The hotel has been fitted out to a good standard, though with an eye to being low-maintenance, as a result of which some of the hotel spaces are very bland (such as the courtyard). Our bedroom was of a good size, but has some maintenance defects, such as a washbasin plug that would not open properly, and a defective fan, that was extraordinarily noisy. Although the breakfasts were good, though the evening meal menu I could only describe as bizarre. We had two meals there, and my wife did not enjoy either. I thought £15 for a beef-burger was overpriced. My impression was of a capable chef who was preparing dishes without fully understanding how they are supposed to taste. I thought the hotel was overpriced. Something seems to have gone wrong with the booking, with one night being much more expensive than the other - something we were not expecting, as we don't think we received a booking confirmation by email. Given the disappointing meals, it was poor value for what we paid, and we would not go there again. less

We booked this hotel for an overnight stay following a wedding at nearby (only 15 minutes' drive) Wasing Hall. Set in a charmingly landscaped garden, the large room, the same size as a typical Premier Inn room and at least as well appointed, was a snip at £52.50 including breakfast for two. Recommended. less