28/06/2019 2kids4me, Lovely Midwest
We stayed for 3 days. I have never been to a hotel with complementary breakfast where there was a tip jar..very tacky. Our room was very humid..as I you hang a bathing suit to dry and it won't. Towels... more
We stayed for 3 days. I have never been to a hotel with complementary breakfast where there was a tip jar..very tacky. Our room was very humid..as I you hang a bathing suit to dry and it won't. Towels can only be used once because they can't try. The last morning we noticed that housekeeping had a large door across from our room that they like to keep open during the day. That kind of explains the humidity in the first floor. The hotel itself seems worn and in need of updates.
The pool area is also a designated smoking area. Unfortunately if you want to find a shady spot at a table while out at the pool you may need to wait for staff to finish their smokes first.
We had high hopes because of the great reviews on TA but we're very disappointed. I would look for a different hotel if we came back to the area. less
Jinesh P, Manager at Best Western Wesley Chapel, responded to this review
We would like to thank you for taking the time to complete a survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future