Great little hotel
02/03/2018 Rick E, Olathe, Kansas
This is my second stay to this location. From the outside, it doesn't look like much but when you stay there toy will be pleasantly surprised. The rooms are smaller but very clean, fresh, and spacio... more
This is my second stay to this location. From the outside, it doesn't look like much but when you stay there toy will be pleasantly surprised. The rooms are smaller but very clean, fresh, and spacious for the room size. Beds are very comfortable. Breakfast was free and was a step above the average free breakfast. You had all the normal things....cold cereal, make your own waffle, pastries, and some hot breakfast stuff. What was amazing about the hot breakfast items was that it was fresh tasting. It didn't taste like it had been reheated or had been sitting out. I got seconds after about 30 minutes and it was just as delicious. They have a pool and hot tub which looked clean and well maintained although I didn't enjoy it this trip. The only complaint I had....and it's a reach....was the low flow shower head. It took longer to take a shower which was far from a problem. Definitely a well kept secret of you are looking for a nice, basic place to stay. Also, the staff was amazingly helpful. less
bwwaukesha, Assistant Manager at Best Western Waukesha Grand, responded to this review
Thankyou so much for your review and kind words regarding your stay with us at the Best Western Waukesha Grand. I'm glad that you like my hotel as much as I do!! We pride ourselves on clean rooms and a great breakfast, we are always looking for new options that we can add to our breakfast to make it as enjoyable as possible. As for the shower head, we are required to use those....gotta stay 'green' ya know? We do whatever we can to help the environment, and it also helps to keep our rates affordable. Thanks again, and I hope you have a great week. I look forward to seeing you again in the future if your travels bring you back our way.
Best Western Waukesha Grand