Best Western Waukesha Grand

2840 N Grandview Boulevard, Pewaukee, Wisconsin, 53072-5540, United States
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Best Western Waukesha Grand

Convenience and comfort make this Pewauke hotel near Milwaukee and the Waukesha County Expo Center perfect for business and leisure travelers alike! Located off the I-94 at Exit 293, the Best Western Waukesha Grand offers easy access to the show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2840 N Grandview Boulevard, Pewaukee, Wisconsin, 53072-5540, United States

Reviews of Best Western Waukesha Grand

Traveller Overview:
4.0 Rating: 497 reviews
Excellent 40%
Very Good 29%
Average 16%
Poor 7%
Terrible 6%
Rating

2Chessies, wrote review 02/08/2021

Dog Show

A friend and I recently stayed here for the Waukesha Kennel Club dog show. If you are looking for a great place to stay with reasonable prices and friendly, professional staff, you need to stay here.... more

Rating

Jerry C, wrote review 29/07/2021

STAY AWAY ! Numerous complaints of bugs, poor housekeeping and customer be damned staff and management attitudes

STAY AWAY ! My wife and I stayed from July 18-July 28 and BOTH of us ended up covered on bites that appear to be BED BUG caused, At first we thought they were mosquito bites from being at outside loca... more

Owner Response
General Manager, General Manager at Best Western Waukesha Grand, responded to this review
Dear Jerry, The issues you raise are important to us. We understand your frustration, and we apologize for the experience you've had thus far. Our team strives to provide immaculate accommodations, and we are distressed to read your remarks. Please know that we have immediately begun researching your comments so that our staff can take any necessary steps. Should you wish to discuss your concerns in more detail, please contact us directly. We appreciate you bringing your feedback to our attention, and we hope your next adventure goes much better.
Rating

amyleonard11, wrote review 26/07/2021

Is terrible service

They gave someone the key to our hotel room.At 1:30 in the morning someone trying to come in our room. When I complained to the front desk they said there was nothing they could do about it. It was j... more

Owner Response
General Manager, General Manager at Best Western Waukesha Grand, responded to this review
Dear Amy, Thank you for bringing your concerns to our attention. We sincerely apologize for the mishap you mentioned, as well as any lapse in service. We understand how startling that must have been, and we're very sorry for the inconvenience. Your feedback will be discussed internally to ensure this does not happen again. We greatly appreciate you taking the time to share your thoughts. Please travel safely.
Rating

elkehein122059, wrote review 25/07/2021

Stay for 2 nights

I keep seeing and hearing ass about $20 when you stay at Best Western. We never received this. The beds were comfortable and the room was clean. It's not pleasant to walk out the front door and gue... more

Owner Response
General Manager, General Manager at Best Western Waukesha Grand, responded to this review
Thanks for choosing us to host your recent travels. We're glad you enjoyed our clean and comfortable accommodations, and we trust you had a great night's sleep. However, we apologize for any inconvenience caused by the unpleasant odor outside of the front door. We appreciate your comments and will discuss them internally. Please also do not hesitate to reach out to our team for any questions about current promotions. We hope you had a wonderful trip to the area. Please allow us a second chance to impress you whenever you're back in town.
Rating

virendrasinhz2021, wrote review 21/07/2021

like nice place to stay

The pool and the breakfast was very nice. The property and the rooms were also very clean. We will definitely stay again. staff are very helpfully and kelly and Brian are very professional. we love p... more

Owner Response
General Manager, General Manager at Best Western Waukesha Grand, responded to this review
We greatly appreciate your wonderful review! It's fantastic that our clean accommodations, awesome amenities, and friendly service were highlights of your stay. We'll be sure to share your compliments with Kelly and Brian. Our team trusts you had a cozy visit, and it would be our pleasure to welcome you back to Best Western Waukesha Grand.