Regular Restaurant Visitors
16/01/2017 32scottie, Wuelfrath, Germany
We visit the restaurant every few months as we like the hotel and its atmosphere. A constant point of contention for us is the quality of the salads which seem to be mainly made from canned vegetable... more
We visit the restaurant every few months as we like the hotel and its atmosphere. A constant point of contention for us is the quality of the salads which seem to be mainly made from canned vegetables ( apart from the lettuce and tomatoes). A visit to the local Maredo Restaurant in Wuppertal where only fresh salad is available would exemplify what we mean. We have frequently made this point to the waiter or waitress but they obviously have little influence on the activities in the hotel kitchen.
Recently, the staff seem to have been less well trained than in the past. Wine is frequently not poured out (even at less busy times) and it is a roulette game as to whether you get appetizers (bread + butter) with the wine.
The loud music in the adjoining room used at busy times reminded us of a down market railway station restaurant.
We are fans of BW and Hotel Eskeshof but we would like to see the previous standards being maintained so that it would get a 5 star rating !!😊😊 less
Sandra C, Front Office at Best Western Waldhotel Eskeshof, responded to this review
thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
BEST WESTERN Waldhotel Eskeshof