Very nice and Clean hotel with Excellent Service Overall
09/03/2018 Indrajit D,
Three of us stayed at this property for almost 10 days. Our overall experience was fantastic. All the front desk CSRs were very friendly, courteous, professional and always willing to go that extra mi... more
Three of us stayed at this property for almost 10 days. Our overall experience was fantastic. All the front desk CSRs were very friendly, courteous, professional and always willing to go that extra mile to help us. We first checked-in at R&R Lakeview at Hardisty and we had the worst experience ever so instead of staying there we decided to stay at this property in Wainwright. When the manager heard all the inconveniences we have had at R&R property, she gave us $40 gift voucher for Taphouse Grill. We were truly pleasantly surprised by their kind gesture. Keep up the great work - Andy D(207) less
Lana M, General Manager at Best Western Wainwright Inn & Suites, responded to this review
Thank you for taking the time to leave a review about your stay at the Best Western Wainwright Inn & Suites. We are so pleased that you enjoyed your extended stay with us. It is our vision to surpass our guests expectations by showing we care in away to earn our guests loyalty. Reviews like your show that our team is truly living the vision. I will pass on your kind words to the team. I am also glad that you enjoyed your Gift cards to the Taphouse Grill. We look forward to visiting with you again if ever back in the Wainwright area.