Best Western Voyageur Place Hotel

17565 Yonge Street, Newmarket, Ontario, L3Y 5H6, Canada
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Best Western Voyageur Place Hotel

Enjoy small-town charm and big-city amenities at this Ontario Best Western hotel, near the Southlake Regional Health Centre, Upper Canada Mall and more! Centrally located in Newmarket, Ontario, with easy access to Toronto and major highways, the Best show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Voyageur Place Hotel

Traveller Overview:
4.0 Rating: 482 reviews
Excellent 43%
Very Good 35%
Average 14%
Poor 2%
Terrible 4%
Rating

IanH3133, wrote review 26/06/2020

VERY COMFORTABLE BEDS

The beds are very comfortable and the overall decor in the hotel and your room(s) are quite acceptable but a little dated. The lighting especially in the hallways needs to be updated and improved but ... more

Owner Response
BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel, responded to this review
Dear Ian, Thank you for providing us with your honest review! We strive to maintain the highest level of cleanliness while also following company procedures for Best Western Standards during the Covid-19 pandemic. Your suggestions for improvement will be brought to Management's attention, and we will do our best to ensure Guest satisfaction as it is always our number one priority! We hope you will come and visit us again soon! Sincerely, Rachel Walker Guest Service Agent
Rating

ANDG1974, wrote review 18/05/2020

Not bad

The room itself was quite nice and quiet. The problem was that during the Covid pandemic, we were not informed when we checked in that housekeeping would not be cleaning the room when we were out. Upo... more

Owner Response
BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel, responded to this review
Dear Guest, Thank you for taking the time to leave a review of your stay with us. My apologies that our Front Desk Agent did not inform you of our Housekeeping policy at time of check-in. Your frustrations are valid considering the circumstances, and we thank you for your understanding of the matter. We hope you will come and see us again soon! Sincerely, Rachel Walker Guest Service Agent
Rating

pniag, wrote review 14/03/2020

Work stay

We stay at this hotel for training every year. It's conveniently located to restaurants and shopping (mall across the street even). The rooms are clean and spacious. The staff is the best - the ladies... more

Owner Response
BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel, responded to this review
Dear Guest, Thank you for giving us a glowing review! We love that you continue to enjoy your yearly stays with us, and we are grateful for your positive comments toward our Hotel and Staff. Thank you for your ongoing support and we shall see you next time! Sincerely, Rachel Walker Guest Service Agent
Rating

Roy W, wrote review 09/03/2020

my stay at Best WEstern Yoyager Place Hotel

I found my stay at the Best Western Hotel to be an overall good experience both in comfort and service . Well appointed rooms great staff and easy to get to and from for what i was There for ,Thank yo... more

Owner Response
BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel, responded to this review
Dear Roy, Thank you for leaving an evaluation of your stay with us! Your positive feedback is certainly rewarding and I am pleased you thoroughly enjoyed your stay. We hope to see you again soon! Sincerely, Rachel Walker Guest Service Agent
Rating

Staycation_Hero, wrote review 07/03/2020

Home Away From Home

When in doubt, Best Western is the chain to stay with. BW Voyageur Newmarket is my home away from home. The staff are incredible and work hard to make your stay the best it can be. The rooms are well ... more

Owner Response
BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel, responded to this review
Dear Guest, Thank you for your glowing review and recommendation! Guests such as yourself are the reason why we continuously strive for excellence. Your kind words toward our Hotel, Staff and The Buttery Restaurant are most rewarding. We thank you for your ongoing support and hope you will join us again soon. Sincerely, Rachel Walker Guest Service Agent