Deserves its good reputation
16/10/2019 SheMag, Hexham
Stayed two nights and found only two issues. You need to keep the aircon on if you like your room cool ( bearing in mind the beds only have duvets, not sheets, so are warm) and it's the noisy old fas... more
Stayed two nights and found only two issues. You need to keep the aircon on if you like your room cool ( bearing in mind the beds only have duvets, not sheets, so are warm) and it's the noisy old fashioned unit type. You need ear plugs if you're a light sleeper. Secondly, there are huge numbers of plug sockets including two on every light, but none of them allow enough space around them for an international plug adaptor. Eventually I found a double socket hidden behind the sofa! Other than that, great service, fresh and well maintained decor and generally a very pleasant stay. less
BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel, responded to this review
Thank you for your most recent stay. I am pleased to see we met most of your needs. Your feedback is important to us and it helps us provide a superior experience while staying at the Best Western Voyageur Place Hotel. We have noted all of your comments about the plugs and air conditioning, we will discuss better options to improve for future stays. If we can assist you in any way further please do not hesitate to contact us directly. I am happy you had an overall good stay. Next time you are in the area we would love to host you again.
Guest Service Agent