Poor view excellent staff
Covid times, all restaurant options in area were limited, no room service,,no pool,,especially hot tub,,poor view,,roof of main floor,,, however rooms very well maintained even smelled nice and staff ... more
Covid times, all restaurant options in area were limited, no room service,,no pool,,especially hot tub,,poor view,,roof of main floor,,, however rooms very well maintained even smelled nice and staff friendly and helpful less
Rachel Walker, Guest Services / Front Office at Best Western Voyageur Place Hotel, responded to this review
Dear Karen,
Thank you for taking the time to leave a review of your stay! We are grateful for your kind compliments toward our Staff as well as your mention of the cleanliness of our Hotel. As stated, we do not have a pool or hot tub on site, however, during non-pandemic times we do offer passes to the recreational facilities in the area which do offer these services. We are holding onto hope that things will progress back to normal here in Newmarket so we may offer our Guests the full range of our amenities again. Your understanding in the matter is greatly appreciated, and we hope to see you again soon!
Sincerely,
Rachel Walker
Guest Service Agent