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Best Western Vista Inn

AAA - 3 Diamond

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Escape to this award winning, non-smoking Buena Vista, Colorado hotel with breathtaking views of Mt. Princeton. Welcome to the Best Western Vista Inn where guests will find all of the amenities and outstanding service customers expect from the Best Western name. Guests staying at this Buena Vista hotel will enjoy well appointed guest rooms featuring cable satellite television and free high speed internet access. Start the day off right with a complimentary full hot breakfast, a refreshing dip in the hotels indoor swimming pool and spa or the seasonal outdoor spa. The knowledgeable staff at the Best Western Vista Inn is highly skilled at planning any event with space available to accommodate up to 100 people. The onsite View Cafe is a great place for afternoon espresso and pastries.

The Best Western Vista Inn is close to historic downtown Buena Vista as well as a variety of outdoor activities including the headwaters of the Arkansas River for whitewater river rafting, fishing, biking, horseback riding and hiking. Ski Cooper and Monarch Ski Area are nearby offering the best in winter skiing and snowmobiling. The Best Western Vista Inn is the hotel of choice because of its proximity to mountain climbing in the Collegiate Peaks Range, the top of the Continental Divide at Cottonwood Pass and natural hot springs pools.

The friendly, helpful staff at the Best Western Vista Inn is ready to ensure a fun filled memorable stay in Buena Vista, Colorado. Make a reservation today and save.

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Location

733 US Highway 24 N
Buena Vista
Colorado
81211
United States
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
16:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 81211

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Address
733 US Highway 24 N
Buena Vista
Colorado
81211
United States


What's nearby?

Recreation

  • 30 mile(s) from Salida

  • 34 mile(s) from Leadville

  • 37 mile(s) from Fairplay

  • 59 mile(s) from Breckenridge

  • 62 mile(s) from Vail

  • 65 mile(s) from Aspen

  • 82 mile(s) from Canon City

  • 86 mile(s) from Cripple Creek

  • 94 mile(s) from Colorado Springs

  • 117 mile(s) from Denver




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

TripAdvisor Traveller Rating: Rating: Based on 534 traveller reviews
Rating: 5 301
Rating: 4 186
Rating: 3 33
Rating: 2 4
Rating: 1 10
Rating

Clean with a great view!

12/08/2018 MCTourer, Utah

This property has been renovated and is furnished well and very clean. Rooms have a great view of the mountains and the property is close to town. I will definately stay here again when travelling thr... more

Owner Response
BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We're glad you noticed the renovations! Thanks for the review, and we'll be happy to have you again!
Rating

Treated with Such Disrespect

08/08/2018 reetee50, Aurora, CO

When we reserved rooms for us and our friends, we requested two rooms on the second floor with mountain views, as we do every time we stay here, which is as much as once a month at times. When we arri... more

Owner Response
BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
I am truly sorry that you feel that you did not receive the service that you felt was appropriate. In reading your review, I am sorry, but I will have to address several issue that you brought up and correct you with the facts as they truly occurred. These facts can be supported by our front office video that captured not only your behavior, but that of your friend. Fact 1. While you did arrive at 2:00 pm to check-in, our check-in time is 4:00 pm and we made every accommodation to get you into your room 2 hours prior to guaranteed check-in time. Fact 2. While you feel the fact that there were only 4 cars in our parking lot should indicate that we had an abundance of rooms available to choose from and to honor your “request”. The fact of the matter is is that we are an outdoor tourist destination in which 95% of our guests leave immediately after breakfast and do not return until late afternoon as they are enjoying all that the area has to offer. When you arrived we were in fact full to capacity. Cars in a parking lot have no bearing on the occupancy of a hotel. Fact 3. You made your reservation 24 hours prior to arrival with our Central Reservations and that is where you put in a “request” for an upper floor west facing room. As this reservation agent is not at our property she can only make a request and cannot guarantee any room location. Requests are granted based on the order in which a reservation is made, not upon guest arrival. When your reservation came through all upper floor west facing rooms were either occupied or previously assigned to other reservations. As you started to immediately complain that your ‘request”, was not granted, the front desk agent made the decision to bump another guest out of their requested room in the hope that they were more understanding than you. This was the only upper floor west facing room that we had the ability to move, therefore, we could not accommodate your friend. As a request is simply that, a “request” and not a guaranteed room location, compensation is not something that would be offered if a request cannot be full-filled. Fact 4. Regarding your statements that our front desk clerks were rude and were not allowing you to speak, this is also the complete opposite as is shown on our front desk video. The fact of the matter is is that you would not let our front desk agent speak and explain why your request was not honored, as well as why your friend was not being compensated. She knew the facts of the situation and she was trying to explain them to you, but you would not listen. Your friend then proceeded to use vulgarity, call the desk clerks names and threw and hit one of the desk clerks with his room keys. In reviewing the video, our desk clerk was not making faces at you, she simply had a look of shock on her face as to how you both were behaving. Did she giggle? Perhaps, but that was out of nervousness as this was only her second day training in this position and your friend towered over her by at least 2 feet. She was completely intimidated as he leaned over the counter and raised his voice. The video also shows that neither of them yelled that you should never return. Message to future guests: While we do everything in our power to accommodate requests, requests are granted on a first come first basis. During this busy season, reservations and requests are made months in advance and therefore, day of requests at times cannot be honored. If you do have a special request or special needs, it is best to always call the property directly to make your reservation and ask if your request can be honored. Also, based on all reviews 92% of our customers love us and return time and time again!
Rating

nice place to stay

03/08/2018 297Teacher, Hastings, Nebraska

We were pleased with the cleanliness and comfort of this hotel. The king bed rooms had plenty of space to spread out. The breakfast buffet was very good, though coffee shortages were frequent. (Howe... more

Owner Response
BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
We are happy to know you found our hotel to be clean, comfortable, and in close proximity to the amenities you needed. Likewise, we're glad your room had plenty of space for you. We apologize for the coffee shortages. The demand during breakfast can be high, so we do our best to brew and restock as quickly as possible. We'll continue to work on improving in this area, per your feedback.
Rating

Stay at Vista Inn

30/07/2018 Clinton M,

Took my family for a vacation to Buena Vista. The hotel looked like it was very dated when we pulled up and I was disappointed. Then we walked in and WOW! This is probably the nicest hotel I have s... more

Owner Response
BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Clinton, we're happy that you liked our upgrades. The hotel is implementing a multi-year capital improvement plan, so stay tuned! Thanks for staying with us!
Rating

Colorado trip

29/07/2018 Momof2Jan, Jackson, Mississippi

Very nice views and convenience of updated older hotel; very clean, nice personnel, good variety at breakfast with hot foods, cereals, pancakes, fruit. Need vent fans in bathrooms, Other older hotels ... more

Owner Response
BrentJewellGM, General Manager at Best Western Vista Inn, responded to this review
Thank you for the review and for recently staying with us. Please note that all bathrooms at our hotel have fans. The fans are ghost fans, meaning they do not make much noise. We're glad you liked the breakfast and got along well with our staff. We hope to have you again in the future.