Best Western Vilnius

I am travelling very much, so I've become a real hotel expert. I am your regular adviser, visiting only better hotels, mostly 4-and 5-star ones, sometimes also 3-star hotel, but not lower cathegory. Best Wetsren Vilnius is well located, not far from the old town, nearby big shopping center. My room was comfortable and clean, with the mini bar and the kettle, but I missed very much the in-room safe, which you have in almost all 4-star hotel. The bathroom was also nice and clean and the breakfast was very good and abundant. The staff on reception is kind and you get there free apples. But I have some remarks: - Usually you get in good hotel the welcome drink on arrival. Not here. - Very often you get in the room the free bottle of water, marked "with hotel compliments". Not here. - I had the room in the seventh floor and a had a good view. There are two small lifts, which are quite slow. For 3 persons maximum, if one of them has some luggage. - I've already mentionned there is no safe in the room. - There are no toiletteries in the bathroom, just liquid soap and shampoo, which is OK, but good hotels have something else. - I had no BBC World channel on TV, even if it is marked on the list of TV programmes as channel 12, which doesn't exist. It goes from 11 to 13. - I like to have the quiet breakfast at 7 o'clock, but it is not quiet, as they have different groups, which invade the two breakfast rooms and they occupy all buffet tables, so you have to wait patiently to get what you want. In good hotels they have separate breakfast room for groups, so they don't disturb individual guests. - The last day I had my flight at 9 am, so I had to leave the hotel at 7.00 am, when the breakfast room opens. I asked to have breakfast at 6.30. It wasn't possible, so I ordered the breakfast bag. I got very poor breakfast in it, in comparison to the rich buffet breakfast (no yogourt, no fruits, no juice etc.) less

Although the hotel is a 10 minute walk from the city centre it is pleasantly situated near the banks of the river and near 2 shopping centres. The room was comfortable and clean but there was no way we could get the minibar working despite mentioning it several times in reception.They did offer to change us to another room but once we had unpacked it hardly seemed worth it. The staff are friendly and helpful and speak excellent English. The breakfast was good and plentiful. less

Just offering the luxury we want with excellent employee and service Breakfast has whatever you need and it is minutes away from the old city and less minutes to the new business area thanks No time for the gym or swimming pool less

Friendly staff, but gym is just a tiny, small room with no gym facilities whatsoever,,,no weights..nothing! Don't rely on the gym! Sauna is too small for such a big hotel...and when fully booked ...it is very hard=== Otherwise, the location is great! less

I stayed here for 5 nights on my 2nd trip to Vilnius. Very late arrival but friendly check on and staff always happy to help(city maps, taxis, umbrellas etc). Clean, quiet room on top floor with a spacious bathroom and good air con. Good breakfast buffet and good standard of food for dining in. This hotel has a calm, old-fashioned feel - I would stay here again less