Pricey For What You Get.
21/10/2018 Chopstick105, Mississauga, Canada
I am here because I had to add an extra day to the front of my Montreal visit and the Bonaventure could not accommodate me because they are full with the conference I am attending. I'll move there tom... more
I am here because I had to add an extra day to the front of my Montreal visit and the Bonaventure could not accommodate me because they are full with the conference I am attending. I'll move there tomorrow and will actually be paying less for a higher quality hotel. This one is pricey because of "dynamic pricing". By the time I booked they were already fairly full.
The hotel is OK. The room I am in is clean and the bed is comfortable. I always object to paper and plastic cups but Best Western is not a luxury chain despite the luxury price they are charging me this time. The building is getting a little bit tired. There were stained floor tiles in some of the hallways and cracked tiles in at least one elevator. My first room, 1104, was right next to the elevator and one of the four elevators squeals when the doors open like it is scraping on something. I asked for a change and got 811. Smaller but much improved, it is as far away from the elevator as you can get and I actually have a view of a portion of Mount Royal rather than of an office building next-door.
The staff almost makes it worthwhile staying here. They were pleasant, accommodating and efficient. The location is also good, just about 30 seconds from Saint Catherine's Street and all the shopping you could want. There are also lots of pub style restaurants in the vicinity and some high-end ones as well.
I could stay here again but it won't be my first choice. less
BWVM, Manager at Best Western Ville-Marie Montreal Hotel & Suites, responded to this review
Thank you for your feedback. We totally understand that small details and attentions are crucial when it comes to make a memorable stay. We appreciate your honest and constructive feedback and will share it with our team, so we can all take the appropriate actions.
We sincerely wish you will change your mind and give us a second chance when you come back to Montreal.