Best Western Vientiane Hotel

We spent 8 days at the Best Western in Vientiane, what a fantastic place. The staff were very friendly and welcoming, the pool was amazing. It's centrally located to restaurants and bars and the night market. Love it. less

The staff and crew are very helpful especially Mr Bounsou, he is very friendly and helpful, he can recommend delicious meals. The room was very clean and comfortable stay. The staff is very welcoming. I want to thank all the staff and crew for taking care of my Mom while we were there. This trip for her will be a memorable and she will never forget you all. Many Many thanks. Love Keo & Toi less

This was my first visit to Vientiane and as per my excellent previous experiences with Best Western Hotels in cities where there are no SPG/Marriott properties like in Yangon and Vientiane, I decided to book my 2 different stays at Best Western Vientiane Hotel. I couldn't be happier about my decision as even as earliest as one week before my trip to Laos started, I was already in contact with their Sales and General managers taking care of my needs. Everything went perfect from airport free-shuttle ride to the reception and room rate/assignment. BWVH is perfectly located in the hearth of city, just walking distances to main tourist attractions, restaurants, pubs, spas and so on both by the Mekong River side and downtown. Rooms are quite ample, clean and well furnished to keep us clients comfortable and happy. However, I requested to be transferred to a different room due to the lack of a nice view (for most rooms at the back, there is just a wall to be seen in front from an adjacent property). Wish granted, they kindly changed it for another room with the city view and a balcony, awesome! Food & Beverages are good at their tiny, yet nice bar/restaurant as is breakfast in the morning with reasonable choices between western and Asian styles. The best of the best at this property are their People. Their Staffs are awesome, super friendly and professional...specially the energetic and never ending smiling Sarah Lim, the General Manager who went the extra mile to accommodate every single request with superb service, super attentive attitude, and very professional with her work. Can't wait to come back again to Vientiane this coming week, and stay again at Best Western Vientiane! less

I spent a night at this hotel whilst on a visa run, and I thought booking a nice hotel would be a relaxing time and would not need to go on a bar crawl. Although the hotel is lovely and clean it is let down by a completely rubbish wifi system that kept going down, so in stead of enjoying the hotel I had to search for another establishment to do my work that requires wifi. So a great hotel and clean, but if you expect to do some work here using wifi, I suggest you find another hotel. So for me it was a waste of money, and I moved on rather than spending another night, there lost revenue! less

I really liked this hotel. Our room was really big with the QS bed, two lounge chairs, a desk and upright chair and lots more space to relax. The staff are very friendly and couldn’t be more helpful. The breakfast selection was good - continental as well as eggs any way and Asian options. The pool and courtyard were very welcome, cool and tranquil, after a day of walking! The location was great. We were a 5 minute walk from fabulous coffee (much better than anywhere else in Asia that I have been), cheap massages, the night market and good food. We walked to see the Victory Monument and could have kept going to see the Golden Stupa but decided to get a private car to see the rest of Vientiane’s attractions. less