Very Friendly Staff and Great Price and Accomodation
27/02/2018 sagedrummer, Los Angeles, California
Myself and two friends stayed at the Best Western for 5 days in February 2018 and we were very happy with our stay. We were met in the lobby by the manager Sarah Dane Ancog who went out of her way t... more
Myself and two friends stayed at the Best Western for 5 days in February 2018 and we were very happy with our stay. We were met in the lobby by the manager Sarah Dane Ancog who went out of her way to make our stay comfortable. She was incredibly friendly and made it enjoyable to arrive back at the hotel each day. The rooms are quite spacious and well appointed and very clean. The bathrooms contain a bathtub/shower and appear to have been remodeled recently. One half of the hotel faces the wall of an ajorning property and one has a view of some temples and the river so be sure to ask for that side when booking. Sarah accomodated my two friends and changed their rooms to one with a view. We didn't eat any meals at the restaurant but we did enjoy the free breakfast every morning. You got to choose between a western breakfast with eggs, bacon or ham and an asian breakfast with rice and meat. There is also a nice spread of fresh baguettes and bread, jam, croissants, fruit, cereal, yogurt, juice and coffee.
The hotel also offers free airport pickup and dropoff if you give them at least 24 hours notice. The last time I stayed in Vientiane, I stayed at an AIRBNB that was 20 minutes outside of town so this definitely was more convenient for us as we were staying near the center of town and the location of this hotel is right next to the night market and a lot of western style restaurants and massage places so it is ideal. The only thing that I would like to see improved would be the beds, they were quite hard and you could feel the springs. I slept on top of a blanket and that helped but I think softer beds would be a good improvement. All in all for the price we paid (about $65 US dollars per night), this was a great place to stay and I was very happy. Sarah and her staff were well trained, very polite and really added a special touch to our stay. I wouldn't hesitate to stay here again. less
Sarah Dane L, Manager at Best Western Vientiane Hotel, responded to this review
Dear Mr. Sir,
Thank you for the kind and detailed review. We're grateful for it and are sure it will help others as they navigate through their many choices. We appreciate your taking the time to write about us online and we are looking forward to see you here again in your next visit.