Best Western Vientiane Hotel

2-12 Francois Nginn Street, Vientiane Capital, 04148, Laos
based on 282 reviews Trip Advisor Logo
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Best Western Vientiane Hotel

Nestled in the heart of Vientiane, the charming capital of Laos, Best Western Vientiane Hotel is a boutique hotel that provides a full range of facilities for both business and leisure travelers. Guestrooms are all modern and comfortable, with wooden show more

Pets not accepted
Check-in & Check out12:00:00 | 12:00:00
2-12 Francois Nginn Street, Vientiane Capital, 04148, Laos

Reviews of Best Western Vientiane Hotel

Traveller Overview:
4.0 Rating: 282 reviews
Excellent 24%
Very Good 50%
Average 18%
Poor 6%
Terrible 1%

SeaColDal, wrote review 02/10/2020

Quick responsive staff

This review is for the staff. I’ve been there before when I was in Laos. I wanted to get more info bout quarantine. Googling some direct hotel websites didn’t have much info. But Best Western Vien... more


AnthonyGPhnomPenh, wrote review 14/03/2020

E for Effort, Great Location, Great Staff, The Hotel is showing its Age,

If it wan't for the staff, I would think this hotel deserves a markdown. The room is very nice and quite large. On check-in I had an air-con that sounded like a motorboat, so they upgraded me, thank... more

Owner Response
Bosman Kris, General Manager at Le Charme Vientiane Hotel, responded to this review
Dear Anthony, Warm greetings from Best Western Vientiane and my sincere apologies for our delayed reply. First of all, thanks for taking the time to leave your review on TripAdvisor and thanks for the compliments on our staff and classic style interior. Especially reviews like this give us invaluable information to improve our hotel. During the 3 months we were closed for Covid19 we renovated and deep cleaned the rooms, replaced old a/c units, updated our TV cable system, redecorated the hotel restaurant and revamped the breakfast menu. I hope we can welcome you back at Best Western Vientiane Hotel on your next trip to the Lao capital. Kindest regards

RianDM, wrote review 06/03/2020

Huge room. A bit aged.

I’ve stayed here before and was happy to return. The staff are excellent, location superb, room extremely spacious and with hardwood floors, professional and competitive transport for around the city.... more


565saeedk, wrote review 05/03/2020


Manager Sarah was very friendly, helpful & nice. I had a problem in my room, was not completely clean, ant & mosquitoes found. I did complaint & Manager Sarah took care right away. She was wonderful ... more


walterp886, wrote review 11/02/2020

Nice clean place to stay that is well located

Nice place, nice helpful staff and a few minutes walk to the night market. There is a little gym and a pool: the pool seemed to always be very cold. They have a free shuttle to the airport which wa... more