Best Western Vientiane Hotel

2-12 Francois Nginn Street, Vientiane Capital, 04148, Laos
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Best Western Vientiane Hotel

Nestled in the heart of Vientiane, the charming capital of Laos, Best Western Vientiane Hotel is a boutique hotel that provides a full range of facilities for both business and leisure travelers. Guestrooms are all modern and comfortable, with wooden show more

Pets not accepted
Check-in & Check out12:00:00 | 12:00:00

Reviews of Best Western Vientiane Hotel

Traveller Overview:
4.0 Rating: 277 reviews
Excellent 23%
Very Good 50%
Average 18%
Poor 6%
Terrible 1%
Rating

Pedro L, wrote review 31/10/2019

Close to tourist spots, helpful friendly staff, cold AC

Just 3 minutes' walk from the Night Market, this was also convenient to many tourist spots such as Victory Monument, barely 20 minutes away by foot in safe clean neighborhoods. Breakfast was good alb... more

Rating

sashie2015, wrote review 16/09/2019

Affordable Long Stay Hotel

If you're looking for an affordable place to stay in Vientiane long term this is the place to be. Not for someone looking for more than a luxury but a decent home away from home for few days. The loca... more

Owner Response
BWVTE_Hotel, General Manager at Best Western Vientiane Hotel, responded to this review
Dear Sashie, Thank you for being our guest. We are glad you had an enjoyable visit and would like to thank you for sharing your experience with others. We look forward to providing another great experience on your next visit. Thank you for the special mentioned my name :) We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. Best Regards, Sarah General Manager
Rating

VivaHawaii, wrote review 10/08/2019

Good Location

I stayed here once before and decided to try it again. Everything about the hotel is very good for Vientiane. Easy to get around being close to the river, shopping and food. I didn't do the breakfa... more

Rating

Vincent L, wrote review 06/08/2019

Just Right

Easy check in after a long flight with good comfortable bed. Rooms are a bit old though but spacious and no cable tv at the time. Linens are clean. Breakfast choices has a combination of local noodle ... more

Owner Response
BWVTE_Hotel, General Manager at Best Western Vientiane Hotel, responded to this review
Dear Mr. Vincent L, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! During your stay we are in the process of improving our cable TV and we are delighted to inform you that our TV channels is working properly now. Looking forward to see you again in the near future. Regards, Sarah L. General Manager
Rating

Arjuna93, wrote review 30/06/2019

Decent hotel, but has issues with connectivity

Overall itʼs a decent hotel. Rooms are okay, staff are hit & miss, but management is helpful. Breakfast is very solid. Location is central and convenient. However, hotel does not have a generator, so ... more

Owner Response
BWVTE_Hotel, General Manager at Best Western Vientiane Hotel, responded to this review
Dear Arjuna, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologize that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future. Best Regards, Sarah L. General Manager