Best Western Victor's Residenz-Hotel Rodenhof

Decent Hotel, lots of facilities, good staff, large room, plentiful and varied breakfast. Would have rated this establishment far higher, if it were not the fact that if you are located at the front of the Hotel there is a severe noise issue! After a very long drive and hoping for decent nights rest, before another long drive the next day. Being a warm night we opened the window as you would! First issue and the biggest, across the road is an area with a BBQ, seating and sheds, where congregated local personnel singing, drinking and playing loud music to their hearts content, well into the night and to be heard by anyone and everyone! So we closed the windows, it was then very hot as there is no aircon. And you can still hear the party going on! Later you hear the trains in the industrial sized sidings adjacent, all the cars passing and stopping outside the hotel and then the early morning delivery vehicles. Those in the know book the other side of the Hotel! I wont go back, as that was the worst nights rest in a BW Hotel anywhere ever; but if you are reading this and booking a room, do not stay on the road side or you you wont get much rest if any! less

Aside from the no AC the hotel is fabulous! Parking is secure. The front desk personnel are amazing. The breakfast is to die for. There was a full spread. I just couldn’t sleep in the heat. I had to go out and buy a fan. less

This 4 star hotel is a perfect hotel in a quite area, the breakfast is delicious and enough as a quick breakfast. Rooms are great especially rooms with balconies (i.e. 907, 902). They also offer you a late check out. less

Overall a comfortable experience. They have a temperature controlled pool and a Sauna and fitness centre. The breakfast buffet has huge variety along with eggs to order. Friendly staff adds comfort to your stay. less

This hotel is OK and my room was quite nice. I was given however a room in a different room category. My booking was a Junior Suite and I was given a Superior Room. When I complained at the reception they said I did have a junior suite. The room was missing key elements of their room description. It had no balcony and had no sofa bed. So it wasn’t possible to change the room into a family room. The price difference was €70 and even if my room had the extra elements it should have, getting a junior suite seems to be the same as a superior double room. My room didn’t represent in either the description or pictures what I should have got. The hotel was unhelpful in correcting this error. This is similar to a scam. If you do choose this hotel, save yourself the money and get a superior double or get a suite. Location of the hotel isn’t good for the city but I knew that in advance. less