Best Western Victor's Residenz-Hotel Rodenhof

Kalmanstrasse 47-51, Saarbruecken, 66113, Germany
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Best Western Victor's Residenz-Hotel Rodenhof

The Best Western Victors Residenz-Hotel Rodenhof is a 4 Star business and conference hotel with 100 rooms divided into different categories, conference facilities for up to 100 people, THE RESTAURANT, Victors Bar and Victors Stube in Bavarian style. show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Victor's Residenz-Hotel Rodenhof

Traveller Overview:
4.0 Rating: 244 reviews
Excellent 38%
Very Good 41%
Average 11%
Poor 5%
Terrible 2%
Rating

Juliane R, wrote review 30/11/2019

perfect hotel

Very pleasant hotel, parcing on the street or the garage. The personnel is very friendly and attentive. Breakfast outstanding. The rooms (superior) are big (for German hotels) and have a nice sitting ... more

Owner Response
VictorsRodenhof, Leiter Front Office at Best Western Victor's Residenz-Hotel Rodenhof, responded to this review
Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof
Rating

Travelinone16, wrote review 01/09/2019

No Sleep

Decent Hotel, lots of facilities, good staff, large room, plentiful and varied breakfast. Would have rated this establishment far higher, if it were not the fact that if you are located at the front ... more

Owner Response
VictorsRodenhof, Leiter Front Office at Best Western Victor's Residenz-Hotel Rodenhof, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards Your team of the Best Western Victor's Residenz-Hotel Rodenhof
Rating

Scott B, wrote review 10/08/2019

No Air Conditioning!

Aside from the no AC the hotel is fabulous! Parking is secure. The front desk personnel are amazing. The breakfast is to die for. There was a full spread. I just couldn’t sleep in the heat. I had to g... more

Owner Response
VictorsRodenhof, Leiter Front Office at Best Western Victor's Residenz-Hotel Rodenhof, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Best Western Victor's Residenz-Hotel Rodenhof
Rating

TAREKAZIZ, wrote review 07/05/2019

Perfect and quite place

This 4 star hotel is a perfect hotel in a quite area, the breakfast is delicious and enough as a quick breakfast. Rooms are great especially rooms with balconies (i.e. 907, 902). They also offer you ... more

Owner Response
VictorsRodenhof, Leiter Front Office at Best Western Victor's Residenz-Hotel Rodenhof, responded to this review
Thank you very much for your review. Doing so will help us to provide you our guests a pleasant atmosphere. In order to continue to improve our performance and quality, we are grateful for any information. We are looking forward to welcoming you soon again in our house. Best regards, Your team of the Best Western Victor's Residenz-Hotel Rodenhof
Rating

AnupNair87, wrote review 06/11/2018

Recommend!

Overall a comfortable experience. They have a temperature controlled pool and a Sauna and fitness centre. The breakfast buffet has huge variety along with eggs to order. Friendly staff adds comfort to... more

Owner Response
VictorsRodenhof, Leiter Front Office at Best Western Victor's Residenz-Hotel Rodenhof, responded to this review
Merci d'avoir répondu à notre enquête concernant votre récent séjour dans notre établissement. Cela va nous aider à vous fournir à nos clients une atmosphère agréable. Afin de continuer à améliorer notre performance et de qualité, nous sommes reconnaissants pour toute information. Nous serions très heureux de vous accueillir à nouveau dans notre maison. Cordialement, Best Western Victor's Residenz-Hotel Rodenhof