Not dirty but not clean either
This is our 2nd stay at this hotel this month . I’ve had issues each time . The rooms are clean but the linens are not . Last week it was one of the queen beds appeared like it hadn’t been changed. Th... more
This is our 2nd stay at this hotel this month . I’ve had issues each time . The rooms are clean but the linens are not . Last week it was one of the queen beds appeared like it hadn’t been changed. This week the coverlet cover looked like it had mascara on it under the decorative footer. I noticed the shower curtain has the same black stain. The towels are Dingy and well one wash cloth had hot pink nail polish on it. My guess is the linens are being dragged under the carts or you have a bad washer/ dryer leaving grease stains. I’d love to give you guys a higher rating because it’s quieter here than our other places here in town. I just can’t rebook or recommend a place that I have to have my husband help me change the sheets or run back to the front office for clean towels . This is our 1/2 mark on a cross country drive and who wants to do all that work after a 14 hour drive.
Sincerely room 123 and room 221 less
JodiBW, General Manager at Best Western Vicksburg, responded to this review
I do apologize for the experience you encountered while you was here both times. We are looking into the matter and have changed some policies here so this wont happen again.