Wonderfully comfortable with fantastic staff
14/10/2019 Audrey A,
Every single staff member that I encountered at the BW University Inn was friendly, courteous, helpful, efficient and, well, just plain surprisingly fabulous. The front desk always greeted us with a ... more
Every single staff member that I encountered at the BW University Inn was friendly, courteous, helpful, efficient and, well, just plain surprisingly fabulous. The front desk always greeted us with a smile, the housekeeping was clean, and Kelly in the kitchen cooked up the best breakfast I've had in a motel in a very long time. Our room with a mini kitchen and sofa seating area was wonderful. The cookies were yummy and never in short supply. The coffee (including decaf) was available all day long. The pool and hot tub looked very clean and quite large, though we didn't bring suits. The staff was all-around terrific, but I was tremendously impressed that BW also hired a developmentally disabled young man who I saw working both days we were there. I appreciate that BW recognizes that people of all abilities need employment! Thank you!!! less
BWforestgrove, General Manager at Best Western University Inn & Suites, responded to this review
Thank you so very much for taking the time to provide a rating a kind review of your recent stay with us. We appreciate it immensely. As you can imagine, working in the hospitality industry provides each of my team members a variety of experiences in their day and I can honestly say that each of them take great pride in their work. It is reviews such as yours that validates that for them and I will share your feedback with my team. We appreciate your business and should your travels lead you to Forest Grove again, we hope to see you again.