Highlights of university inn
09/10/2017 allenkittyzoo, Elba, New York
We just returned from a 4 night stay here and we found it to mostly be a very nice place to stay. We were going to Cornell University each day and it was only 2 miles aw from where we needed to be wh... more
We just returned from a 4 night stay here and we found it to mostly be a very nice place to stay. We were going to Cornell University each day and it was only 2 miles aw from where we needed to be which was extremely helpful and there is a shuttle service which was terrific! The breakfasts each morning were included and quite good with a nice variety of hot and cold foods. The staff was extremely nice and helpful for the duration! We stayed in a king jaccuzzi room in the downstairs area. The bed was soft if you like that and I wish I could take that huge tub home with me...very nice size and depth! My only complaint was that the room was dirty and well cleaned. There was thick amounts of dust and old cobwebs in the corners and all around the air conditioning unit. Also, the floors in the main hallway of the room were sticky...my husband wiped it with a damp shower towel and it was black with dirt. The room itself was a good size though and it does have a good sized frig in it hidden under the TV area. If the cleanliness improved we would stay there again due to all the other positives. FYI a great nearby restaurant is Antlers about 10 minutes away....yummy and good prices! less
Best47958, Director of Sales at Best Western University Inn, responded to this review
Thanks for staying with us and hope the conference at Cornell was a success. We appreciate the comments on the breakfast and are constantly looking to our customers on more ideas on making it more attractive. We do apologize for the lack of cleanliness and forwarded your comments to our housekeeping department. Please visit us again in the future.