Best Western University Inn

1020 Ellis Hollow Road, Ithaca, New York, 14850-2808, United States
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Best Western University Inn

The Best Western University Inn is located just minutes from Cornell University, Ithaca College, Cayuga Lake and more. It is perfect for visiting nearby campuses, exploring Ithacas outdoor activities or staying in town for business. Ithaca is home to show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
1020 Ellis Hollow Road, Ithaca, New York, 14850-2808, United States

Reviews of Best Western University Inn

Traveller Overview:
3.5 Rating: 639 reviews
Excellent 29%
Very Good 30%
Average 22%
Poor 10%
Terrible 7%
Rating

megnk22, wrote review 19/03/2021

*Buyer Beware*

The hotel cancelled our reservation due to Cornell “buying out the property for a month”. However, we were never contacted about the cancellation. When we arrived the front desk, Anna was very hostile... more

Rating

bfandn, wrote review 08/02/2021

Clean room,great price

Wife and I stay at a hotel in Ithaca for the super bowl each year. So this year we went to Best Western University Inn. After reading some poor reviews we had some trepidation at check in. Check in wa... more

Owner Response
Best Western Inn, Sales at Best Western University Inn, responded to this review
Thanks for your feedback. we do apologize about the bed comfort, but do appreciate the comments on the room and bathroom. We hope to see you again in the future.
Rating

cathie315, wrote review 01/02/2021

Ok but Won’t book here again

The internet security is outdated. Kept getting security error when trying to connect for work and my kids try to connect to school. Even my personal device got the same error. On top of that no micr... more

Owner Response
Best Western Inn, Sales at Best Western University Inn, responded to this review
We are sorry about your experience. Out internet is provided by an external service. We are trying to improve that service every time we get reviews. We do have extra microwaves on request. Please let us know should you return and we will be happy to have one available.
Rating

Fred F, wrote review 17/12/2020

Cornell Small Animal Hospital Visit

We stay at the Best Western University Inn 2-3 times a year as we visit Cornell Vet Hospital for our dog’s Vet appointments. It is convenient to Cornell and surrounding amenities. The Manager Terry Te... more

Rating

379mickeys, wrote review 22/11/2020

A DUMP

Spend 20 OR 40 more dollars and go elsewhere Sheets and pillowcases were stained ..ROOMS SMELLS LIKE AN ASHTRAY PERMANENT DRUG ADDICTED FAMILIES LIVE THERE! Nastiest hotel room i have ever rented. D... more

Owner Response
Best Western Inn, Sales at Best Western University Inn, responded to this review
This does not sound like a review of our hotel. Could you contact our general manager at tterry@twintierhospitality.com and give us some more details? We do value your feedback.