Best Western University Inn

914 S College Avenue, Fort Collins, Colorado, 80524-3033, United States
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Best Western University Inn

In the midst of a vibrant college town, the Best Western University Inn is just across the street from Colorado State University, and only blocks from historic Old Town. One of the top-rated hotels in Fort Collins, CO, guests have easy access nightli show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western University Inn

Traveller Overview:
4.0 Rating: 678 reviews
Excellent 48%
Very Good 31%
Average 11%
Poor 4%
Terrible 2%
Rating

rogerfO4762FC, wrote review 14/01/2020

Very enjoyable stay

We had the opportunity to spend three nights at this property while in town on family business. We stayed in the back building with hallway access. It was very quiet, clean and well maintained. ... more

Owner Response
BWUIHotelManager, General Manager at Best Western University Inn, responded to this review
RogerfO4762FC, Thank you for your feedback about your stay! We appreciate your business with us and look forward to having you visit again soon! Karina Vick 970-484-2984
Rating

RussW44, wrote review 17/12/2019

A clean comfortable facility with friendly helpful staff

My wife and I recently spent seven nights at the Holiday Inn University in Fort Collins. We have stayed there a number of times over the past several years. We find the facility to be clean, comfort... more

Owner Response
BWUIHotelManager, General Manager at Best Western University Inn, responded to this review
RussW44, Thank you so much for your feedback! We love having you stay with us and you're one of our favorite guests! We look forward to seeing you again soon! Karina Vick 970-484-2984
Rating

Mitchell303, wrote review 04/12/2019

Thanksgivings snow storm left a warm feeling

Drove up for Thanksgiving with my son. Most businesses closed due to 20 inches of snow and the hotel thought ahead and provided complimentary sandwiches for lunch for those who didn’t have family near... more

Owner Response
BWUIHotelManager, General Manager at Best Western University Inn, responded to this review
Mitchell303, We loved having you stay with us! We hope you enjoyed Thanksgiving with your son even with all the snow! Please come back and see us next time you are in town! Karina Vick 970-484-2984
Rating

notstayinghereagain1, wrote review 24/11/2019

Bed bugs - handled graciously, but ick factor remains.

Bed bugs - handled graciously, but ick factor remains. Were supposed to stay two night with five rooms. Found bed bug morning after first night. Checked out to stay at another hotel. Staff was apologe... more

Owner Response
BWUIHotelManager, General Manager at Best Western University Inn, responded to this review
notstayinghereagain1, Thank you for your feedback.I am so sorry for any inconvenience during your stay. I am sure it was unsettling! I did have a professional pest control company come and inspect the room and no evidence was found. I am so sorry for any trouble may of caused you having to switch hotels. Please call me at your earliest convience and hopefully we can find a way to make this right with you. I hope that you may give us another chance in the future. Karina Vick 970-484-2984
Rating

DebTan62, wrote review 20/11/2019

Will never stay at a Best Western again

My in-room coffee maker didn't work properly: it leaked water outside of the cup placed below the coffee filter basket, resulting in less than a half cup of weak coffee. Also, the body wash dispenser ... more

Owner Response
BWUIHotelManager, General Manager at Best Western University Inn, responded to this review
DebTan62, Thank you for taking the time to leave us your feedback! The coffee maker and dispensers have been replaced in the room you stayed in. We will be removing and replacing all of our dispensers in the rooms to a better functioning brand for our guests. I am so sorry for the inconvenience during your stay. I hope you will give is another chance in the future to make it right. Karina Vick 970-484-2984