Great hotel, loud in the room
30/01/2019 michellesL9051CS, Lerna, Illinois
The check in was easy, and the staff were friendly. I was in the back building for four days. The room was nice, heat worked well, bed was comfy, towels were thick, and location to the university can'... more
The check in was easy, and the staff were friendly. I was in the back building for four days. The room was nice, heat worked well, bed was comfy, towels were thick, and location to the university can't be beat. The pool and exercise facility were great.
The rooms are loud. You could hear people talking in the corridor and in the next room. There were also inexplicable thuds and bangs during my stay. A few times I was awoken by a thud, or by someone running up the steps outside my room. Maybe the other buildings were better.
I will stay again during the off season, but would not pay the Summer cost. I would not recommend the back building it if you sleep lightly. Overall I had a good experience, but have trouble recommending the facility if you need a quiet room. less
BWUIHotelManager, General Manager at Best Western University Inn, responded to this review
Thank you so much for taking the time to leave us your feedback about your stay! We appreciate your business! I am sorry for any noise disturbances while you were here with us. We do our best to keep this at a minimum! Please come back and see us again next time you are in town! We would love to have you!