Front Office Staff were wonderful! They provided us with any requests we had. The office area and food area were always clean and had an at home feel about it. Very Covid aware and much appreciated!!!!
The cleaning crew needs new staff IMMEDIATELY!!!
When we arrived (during a pandemic), we walked into our room to find cobwebs, plastic over the fire alarm, a dirty pillowcase, dirty bathtub, and filthy inside of the microwave. It was clear I needed to clean & sanitize the room myself. Not something I wanted to do on my Honeymoon!
On our seven night stay, there was coffee spill on a floor tile in a common area. It was never cleaned the entire stay. Instead a “caution sign” was set out.
The hallway carpets continued to become more filthy day by day.
Ice machine area which also had a washer/dryer was absolutely disgusting. Lint on the walls and floors. This area also became more dirty as our stay continued.
WiFi was useless. It was not strong enough to even load pages for an internet search from a phone.
All because of a cleaning staff that absolutely didn’t do their jobs appropriately, my overall rating dropped from a 5 to a 3! less