Best Western Truro - Glengarry

150 Willow Street, Truro, Nova Scotia, B2N 4Z6, Canada
based on 435 reviews Trip Advisor Logo
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Best Western Truro - Glengarry

This Truro, Nova Scotia hotel offers each guest comfort, convenience and class. The Best Western Truro - Glengarry provides each guest with the highest level of comfort. Extra hotel services and amenities include a full dining room, lounge, plus an i show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
150 Willow Street, Truro, Nova Scotia, B2N 4Z6, Canada

Reviews of Best Western Truro - Glengarry

Traveller Overview:
4.0 Rating: 435 reviews
Excellent 41%
Very Good 28%
Average 13%
Poor 5%
Terrible 10%
Rating

Cdjones1865, wrote review 11/06/2021

Amazing service

Had an amazing stay at the Best Western in truro! The room was clean, the front desk staff friendly and helpful, and the beds were very comfortable. We were allowed to check in early, book a private p... more

Owner Response
Georgina Taylor, Other at Best Western Truro - Glengarry, responded to this review
Hi there, thank you for taking the time to share your experience with us. We're thrilled to hear you enjoyed your stay here in Truro and we hope we can see you again some time soon! Take care.
Rating

carlsS7717MF, wrote review 14/05/2021

Worst hot spot for covid in Truro Ns is the Best western .Filthy dirty rooms ,poor service ,owner has ripped me off 13 .

This Hotel is a infestation of bugs ,Covid and is filthy dirty ,flies in every window.Finger prints all over the room we rented ,we cleaned the room ourselves as the owner's staff can barely clean the... more

Owner Response
Georgina Taylor, Other at Best Western Truro - Glengarry, responded to this review
Hello Carl, We remember last year(2020) we had to make tough decision to permanently BAN you from visiting our property. Reasons including harassment of front desk staff and domestic violence. Which we do not tolerate. We hope you stop giving these fake bad reviews to our and other hotels as we can see your contributions on trip advisor as well. Take care
Rating

Norm J, wrote review 01/04/2021

Disapponinted

As a diamond member with BW, I was not offered an upgrade. Placed in a wheelchair room that needed a better cleaning. The water never got very hot. The room was the last one down a long hall and it fa... more

Owner Response
Georgina Taylor, Other at Best Western Truro - Glengarry, responded to this review
Hello Norm, First of all thank you for being a Diamond member. We sincerely apologize that we couldn't offer you an upgrade. Our hotel suites were all occupied during the date of your stay. Upgrades are also subject to availability. We have noted your other comments and will make sure your next stay will be a pleasant one. If you have any questions please contact us directly.
Rating

lemonjaguar, wrote review 27/03/2021

Nice stay

Stay at this hotel regularly for work purposes. The staff are very friendly and accommodating. Clean rooms and nice amenities such as pool and spa as well as piano lounge. Would and will stay again. F... more

Owner Response
Georgina Taylor, Other at Best Western Truro - Glengarry, responded to this review
Dear Guest, Thank you for your feedback. We are happy you enjoyed our accommodations. Our staff is indeed very friendly. We are glad you enjoyed pool, spa and our piano lounge. We hope to see you again. Take care
Rating

brenda9132021, wrote review 19/03/2021

Amazing property. Clean, friendly and affordable

I could stay at several other locations in the area as I travel every second weekend. But I’m so happy with the staff, Georgina the manager and the owner. Awesome team. This is the cleanest hotel I’ve... more

Owner Response
Georgina Taylor, Other at Best Western Truro - Glengarry, responded to this review
Hello Brenda, We really liked your polished clean comment. Our team was so happy to hear those comments. We are glad you enjoyed your stay. See you soon take care