Best Western Truro - Glengarry

First time staying here and won't be the last. Booked in with my sons hockey team for a Tournament, price was great, staff was friendly and knowledgeable, restaurant was clean and food was delicious and rooms were clean and nice. We also booked a conference room for a team pizza party while there and bought the pizzas from the restaurant. Pizzas were great, staff couldn't do enough for us. Highly recommend staying here when in Truro for work or pleasure as its location is centralized. Thank you staff at Best Western Glengarry for all you did for our team's stay with you, you all were phenomenal! less

We arrived at this hotel with two children at approximatly 9:20 to find hotel computers down and a completely inconvenienced manager. She not only spoke to the customers ignorantly, but treated her staff as if they were peasents beneath her. I have never in my life seen a manager show such disrespect. Everytime a staff member would speak or try to help in any way, she rudely responded with a nasty comment. There were probably 20-30 people in the lobby waiting for rooms that evening. The only respect they got was from the front desk staff who were walking on eggshells. When the manager was told by not one but two parents she could tone down her attitude and speak to everyone qith reapect. She rolled her eyes and ignored the parents. No apology, no compensation. We, along with many others will never use this hotel again! I think the manager needs a few anger management sessions and perhaps be spoken to about how to properly treat staff. To the wonderful people at the front desk, be proud!! You smiled throughout the whole process and treated your guest how they should have been. To the hotel manager, shame on you! less

During a very recent stay with my 9 year daughter, friend and her 8 year old daughter we discovered along with many other families with girls staying for the cheerleading event that there was also a ‘swingers convention’ going on at the same time. This we felt was a complete lack of consideration to us as we should have been informed so we could have made other arrangement the other club should have been given a different weekend. There was sexual actin the hot tub and pool room as well as various other places around the hotel! While the rooms were comfortably and clean the stay wasn’t as relaxing as it should have been less

Very clean hotel-restaurant good, staff friendly and helpful. Location is great easy to get in and out and close to downtown shopping, etc. We stay here when we are in the Truro area and have always been satisfied. They even helped us celebrate our 50th wedding anniversary in 2017 and have been a special part of gatherings over the years. NIce home away from home. less

I enjoyed my stay at the Best Western Glengarry in Truro as I have on occasion’s over many years. Carmella and Sandy at the front desk have been a very welcoming mean stay and make an excellent welcome when you arrive at the facility. less