Good value-friendly staff!
21/12/2017 T3350OPveronicam, Wichita, United States
Room was newly renovated and so nice. Was surprised there was a fridge and microwave too! The reception & breakfast areas were very nice as well. Breakfast was very good - loved our waffles imprinted ... more
Room was newly renovated and so nice. Was surprised there was a fridge and microwave too! The reception & breakfast areas were very nice as well. Breakfast was very good - loved our waffles imprinted with a BW heart in the middle - so cute! Enjoyed biscuits and gravy, coffee, eggs (the only thing I didn't like), sausage, and the waffle. There was also muffins, cereal, bagels, and toast. And juice! and who knows what else, lol. This particular BW was set up more like a motel, with exterior access, and there is need of some repair to the concrete flooring out there, but overall a very nice place. The heater was not noisy like the one at the BW in St. Louis, and it did not keep us up and for whatever reason, the waffles were much much better! The pool was outdoor, but that didn't bother us as we didn't bring suits anyway. :) All the staff we met was very friendly, much more so than the St. Louis staff. However, the lady working the desk the day we checked in was caring for her infant on the job, which I found unprofessional. Maybe just a one time thing because her sitter fell through or something, but it took me aback to come upon a woman working with a baby over her shoulder, lol. Hadn't ran into that before at a hotel. Overall very pleased with our stay. The lady working the breakfast area was super helpful and friendly as well. less
Taquenna M, Manager at Best Western Truman Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.