i would just like to comment on you as a guest, 06712EYjenniferm, i was also staying at this hotel the same time you were. i was in the lobby when your family had problems checking in- the desk clerk ... more
i would just like to comment on you as a guest, 06712EYjenniferm, i was also staying at this hotel the same time you were. i was in the lobby when your family had problems checking in- the desk clerk informed you all that check in was not until three and that the cleaning ladys were trying the best they could, they also informed you all that the hotel had no vacancies the night prior to you arrival. The way some of you, and your family were towards the workers was just down right disrespectful. I heard most of you raise your voice to the desk clerk and talk over her when she was trying to explain the situation, which is unacceptable to do to anyone for that matter. I had asked the desk clerk why there was a pest control truck there and she explained to me that it is precaution- since they are a pet friendly hotel, they call in pest control after a room has had a pet in it just to be certain that everything is okay and up to standards in their rooms. This is a wonderful hotel and I stay here every time that i am in the area and would never look anywhere else- if you had stayed at most of the other hotels in that town- you would be way more than dissatisfied. And you may want to buy another watch in your future because i did not see a shuttle arrive until 3:30- none at 315! You and your family should be more considerate with people. Every one i encountered that worked at this hotel did more than meet my expectations every time! The check-in clerk was very nice and helpful, the lady who did the breakfast bar on Sunday was amazingly nice! The employees go above and beyond to help you during your stay. If you had ever worked at a hotel in your life i think you would change your outlook! I have worked at hotels before and when there are people coming in for a wedding it is very stressful! be considerate, dont yell and be nice, it goes a long way. Also, i love the rooms here- the beds are super comfortable, the people are amazing, the pool is the perfect temperature, and the rooms are so quiet, also the breakfast bar offers the biggest selection i have seen at a hotel, and very tasty! they also offer smoking rooms, which is a major plus! I will be back again, and again! less