Great staff, but the rooms really needed more cleaning.
29/08/2017 Denise K, Atoka, Tennessee, United States
The people who work at the hotel are very nice, but they didn't clean the room very well. Found a large, dead beetle under the sink vanity. We assumed it died there after they cleaned the room, so we... more
The people who work at the hotel are very nice, but they didn't clean the room very well. Found a large, dead beetle under the sink vanity. We assumed it died there after they cleaned the room, so we made sure to move the trash can so it could be easily found...it wasn't. Also, there was an almost-empty soda can under the edge of the bed. The can was bright green and was covered by the edge of the bedspread, but if we saw it, the cleaning staff should have seen it too, especially if they changed the sheets and bedspread between guests. They didn't find it when they cleaned the room the first night we were there, so I was very disappointed with that. Additionally, our room had a hot tub in there, but it was hard to enjoy it because it took almost 40 minutes to get it filled so we could turn the jets on. It took so long because there was no water pressure and the only way to get more was to add cold water, but I enjoy very hot water, so that wasn't really an option! less