Best Western Travelers Rest/Greenville

110 Hawkins Road, Travelers Rest, South Carolina, 29690-8868, United States
based on 239 reviews Trip Advisor Logo
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Best Western Travelers Rest/Greenville

For the best value in the best location, come to Best Western Travelers Rest/Greenville! Our friendly staff takes pride in serving our guests with whatever they need, whenever they need it. If you need tips, recommendations or advice on the best plac show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
110 Hawkins Road, Travelers Rest, South Carolina, 29690-8868, United States

Reviews of Best Western Travelers Rest/Greenville

Traveller Overview:
4.0 Rating: 239 reviews
Excellent 50%
Very Good 20%
Average 10%
Poor 7%
Terrible 11%
Rating

303roxannm, wrote review 15/09/2020

Visiting my son at school

The first room wasn't clean and had a terrible smell. I went to the front desk to left them know. The clerk was very nice and changed my room but the 2nd room wasn't much better in terms of the smell.... more

Owner Response
Minesh Patel, Owner at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Malvi Patel.
Rating

Belgian_traveller_8, wrote review 10/09/2020

Small overpriced rooms, bad sound isolation and a fire alarm... :-(

As loyal Best Western customers we can only say that this motel unfortunately is one of the worst (considering the high price) we ever stayed at. We had to pay 180 $ incl pet fee (they charged us per ... more

Owner Response
Minesh Patel, Owner at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 864-834-7040. Sincerely, Malvi Patel, 41103 Property Administrative Assistant Best Western Travelers Rest/Greenville
Rating

HonestD987, wrote review 07/09/2020

Worst Western

I booked a double room for 10 days. The first room they gave us had horrible mold around the overhead light in the shower (see picture). I immediately went back to the front desk, told him the problem... more

Owner Response
Minesh Patel, Owner at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 864-834-7040. Sincerely, Malvi Patel, 41103 Property Administrative Assistant Best Western Travelers Rest/Greenville
Rating

rmthepm, wrote review 13/07/2020

Golf Trip

After reading the reviews we booked this hotel for two nights with another couple. We got to the lobby to check in and there was no attendant with no sign indicating where they were or what we should... more

Owner Response
Minesh Patel, Owner at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 864-834-7040. Sincerely, Malvi Patel, 41103 Property Administrative Assistant Best Western Travelers Rest/Greenville
Rating

lbrig1223, wrote review 08/07/2020

ok

The room looked nice but the bed was very tall for a 5'2 visitor. The sink was also very tall & set so far back that it was hard to use to brush your teeth. The refrigerator door wouldn't stay closed ... more

Owner Response
Minesh Patel, Owner at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel’s services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests’ stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group’s We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you again for your feedback. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 864-834-7040. Sincerely, Malvi Patel, 41103 Property Administrative Assistant Best Western Travelers Rest/Greenville