Staff spilled is still good enough for guest to eat !
Have stayed here before=helpful congenial staff.
This time: sign at reception to wear mask (we did) staff did not. Reception staff interacted as if we were a bother.
Our experience with prepacked brea... more
Have stayed here before=helpful congenial staff.
This time: sign at reception to wear mask (we did) staff did not. Reception staff interacted as if we were a bother.
Our experience with prepacked breakfast bags: staff did not wear gloves or masks to prepare. Staff member preparing ours spilled one bag on the floor--- picked up items including fresh fruit--- returned items to bag and handed to us--- dirt, germs and all ! That level of customer service sums up our stay!
BEWARE: we did not feel welcome & safe and hygienic practices seemed nonexistent!!! less
Minesh Patel, Owner at Best Western Travelers Rest/Greenville, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Malvi Patel