Best Western Travelers Rest/Greenville

This Best Western is close to the Swamp Rabbit Trail, stores and restaurants, and state parks. The staff is excellent. You are within about a mile of the main road through TR. The hotel is a little older but is clean and well maintained. less

The room was extremely small, especially for the price. The bathroom was the smallest I've ever encountered anywhere with one single vanity located directly in the room and the toilet and standup shower located in an area the size of a very small closet. The shower was very small and I doubt a large person could fit and shower comfortably. The in-shower dispenser amenities (soap, shampoo, conditioner) left a lot to be desired. Contents dispensed at barely a trickle. There was not a separate closet area; instead there was a cabinet to hold hanging clothes. This room also had two double beds rather than queen. I don't recall staying at other hotels with bedding smaller than queen. Being in the room felt uncomfortable due to the small size. There were two beds but definitely not suited for more than two people. Not at all suitable for anyone with children - no room for anyone to move about. If you can book at a steep discount and plan to stay only one night, then it should work. less

July 10-11, 2021. My Mother was awakened coughing around 12am from smoke & electrical smell that entered our Room. She woke me up. I checked door & opened our door. Hallway was filled with smoke. Fire Alarm sounded. A male guest across the hall from us was yelling "Everything is ok, go back to your Rooms, he said he "accidentally set off the alarm." No Hotel Employees came upstairs to check on the emergency. The smell was not cigarettes, etc. Fire Department came to his room; meanwhile my Mother was having difficulty breathing so I let the FD know. Fire Department called EMS & they said my Mother shouldn't stay in the room & she was transported to the Hospital via Ambulance. Next morning at Checkout the Desk Clerk gave me the Manager's info & told me there was nothing he could do. Offered no apology. Management has refused to give me a refund even though we didn't get to stay in the room! Front Desk/Management couldn't care less about their guests. All they care about is their money. Not you! I wouldn't recommend this Best Western to anyone. The Travelers Rest Fire Department said they get calls out this hotel all the time. Stay somewhere else! Your life depends on it! less

I read reviews after I booked and was nervous about staying there since I could not cancel. My experiences was not like anyone who had a bad/negative experience. I was relieved when I saw how clean the hotel was. Nice lobby. Rooms have been updated, few cosmetic issues, but CLEAN! Everyone who worked there was friendly! I would stay there again! Also, this hotel is very close to restaurants! less

Employees with zero know of hotel or Best Western. No designated pet rooms. Exceptionally small room with a 3' squared shower, no breakfast, no extras for being a rewards member. The morning I checked out, I was told if I wanted decaf coffee or hot tea, I would need to go to my room to make it. Spend your money wisely and don't stay at this hotel unless management changes! less