Best Western Travelers Rest/Greenville

Cigarette burns on the carpet weird white stains on the bedding.. changed rooms three times each time there was a new gross surprise I can’t believe this is a best Western read the other one star reviews they’re not lying STAY AWAY!! less

Have stayed here before=helpful congenial staff. This time: sign at reception to wear mask (we did) staff did not. Reception staff interacted as if we were a bother. Our experience with prepacked breakfast bags: staff did not wear gloves or masks to prepare. Staff member preparing ours spilled one bag on the floor--- picked up items including fresh fruit--- returned items to bag and handed to us--- dirt, germs and all ! That level of customer service sums up our stay! BEWARE: we did not feel welcome & safe and hygienic practices seemed nonexistent!!! less

Gym close Pool close No breakfast Prices need to reflect the short comings to non-service items Rooms can't be clean, 2 towel per person. I don't know about other people but I use four a day. Maids were friendly at 8am when they were knocking on your door for trash...lol less

The first room wasn't clean and had a terrible smell. I went to the front desk to left them know. The clerk was very nice and changed my room but the 2nd room wasn't much better in terms of the smell. The carpet has stains and doesn't look very clean. I booked the room through booking.com and the rate was good. Note to self cheaper isn't always better and always stay at a Hampton Inn. Im dealing with it for one night because its nonrefundable and I won't ever stay here again less

As loyal Best Western customers we can only say that this motel unfortunately is one of the worst (considering the high price) we ever stayed at. We had to pay 180 $ incl pet fee (they charged us per dog, which is pretty ridiculous given their tiny price, most motels don't charge that much). Without the dog the price per night would have been> 140$ too, way too much for what we got. Unfortunately, there is not that much that we liked... - the rooms are very very small. We had 2 double beds. 1 of them was against the wall and the other one directly at the place where the sink is. Hardly any space left to move around. Well below normal standard size of hotel rooms (and that not in a city center) - Bath room is so tiny. Luckily sink was outside of the bathroom, in which a shower and toilet were crammed almost onto each other. The door from shower did not close very well turning this tiny area into a swimming pool. (it kind of looks like the hotel rooms were designed and somebody forget you also need a bath room which was then still put into it or so) - our biggest issue: the sound isolation/noise level. We had so much noise and could hear the room above us walking around and the people in the room next to us talking until late in the night. Seems like no sound isolation? - i was just in my bed and trying to sleep (around 10 pm?) when there was a fire alarm. As such, that can happen but we were shocked by the un-caring attitude of the staff who did not say a word to any of the customers. They just did nothing. When the 4 fire trucks left, we just like all the other customers went back inside... Again, not a single word from the staff. Reading below reviews this is not the first time this happens... On the good side: the breakfast bag they offer is relatively good compared to what you get in other hotels. Don't recommend this motel.... it is really overpriced. less