Best Western Trail Dust Inn & Suites

1521 Shannon Road E, Sulphur Springs, Texas, 75482-3025, United States
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Best Western Trail Dust Inn & Suites

Enjoy small town Texas charm and excellent customer service at this Sulphur Springs hotel.

The Best Western Trail Dust Inn & Suites in Sulphur Springs, Texas offers comfort, convenience and exceptional value for business and leisure traveler
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
1521 Shannon Road E, Sulphur Springs, Texas, 75482-3025, United States

Reviews of Best Western Trail Dust Inn & Suites

Traveller Overview:
4.0 Rating: 190 reviews
Excellent 44%
Very Good 27%
Average 11%
Poor 6%
Terrible 10%
Rating

cblonghorns12, wrote review 02/04/2021

Terrible!

Place charged my card and never checked in. Canceled 17 days prior to check in Was charged $73.80 multiple times. Called the location and tried to discuss with the general manager. Was a complet... more

Rating

Anita B, wrote review 13/03/2021

Not enough Advil for these beds

Writing this at 2a.m. on night two of a painful, sleep deprived three night stay. My husband is equally awake again tonight because these beds are horrible. The Flintstones had more comfortable beds ... more

Rating

jbmar1005, wrote review 09/03/2021

Ruined expectations

Two ice machines, no ice. Smoke detector chirped all night. Breakfast mainly bag of sugar and a cutie. Still advertising full breakfast on web. The bar is open on site! Why still junk food “breakfast”... more

Owner Response
Lenny Blanton, Other at Best Western Trail Dust Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 903-885-7515. Sincerely, Best Western Trail Dust Inn & Suites Best Western Trail Dust Inn & Suites
Rating

keithusm, wrote review 09/02/2021

Dust Inn and Suites

Had a good trip and the rooms were clean but a simple request to replace the TV because it did not work and they said only way to get a working TV was to change rooms. A couple of the electrical outle... more

Rating

Jodi P, wrote review 12/01/2021

Don't bother if you have back problems or plan to stream

What has happened to this property??? It was so awesome... hubby and I came all the time for mini breaks. This visit, though, was disappointing. Hard beds, tv and internet trouble.. super frustrating.... more