I was Amazed
15/04/2019 bridgetn1, bridgetn1
Several weeks ago my granddaughter and I were heading east through Sulfur Springs and my granddaughter stated when have been in the car all day, I can't do it any more. With those words I tried (stop... more
Several weeks ago my granddaughter and I were heading east through Sulfur Springs and my granddaughter stated when have been in the car all day, I can't do it any more. With those words I tried (stopped and 3 other places first) to find a location where it was clean and we would feel safe. I was dubious when I stopped at the Best Western Trail Dust Inn and Suites due to it was a motor lodge with outside entrances but it did look very clean. Stopped in and spoke to Patsy, the night clerk who was friendly and put my mind to ease. She had 2 rooms left and I took the one closest to the freeway. She advised me that we would be totally safe and she had cameras everywhere. We got to the room and it was clean and very "homey" . Shortly after arriving in the room our phone rang and I was Patsy calling to make sure we got in all right and checking to see if everything was ok. Yes, it was and we had a great nights sleep before hitting the road again. We missed the breakfast (we were sleeping so good), but I know they start everyone's day with a hot breakfast. We will be back, and thank you Patsy for your kind concern! less
Lenny B, Front Office Manager at Best Western Trail Dust Inn & Suites, responded to this review
Thank you bridgetn1 for taking the time to leave your feedback regarding your last stay with us. At Best Western Trail Dust Inn & Suites, we strive to provide superior customer care and we are very happy to hear that we did that in your case. I will pass along your kind words and comments to Patsy as she is a valued member of our team. We look forward to your next stay with us. When you are ready for reservations, please contact me directly at the property. Thanks again.