Dingy, Gross, and Ridiculously Loud
I was very excited to stay here after I saw all of the positive reviews. My stay did not reflect these reviews at all. My family and I had to be moved to 3 different rooms. First room, had black cru... more
I was very excited to stay here after I saw all of the positive reviews. My stay did not reflect these reviews at all. My family and I had to be moved to 3 different rooms. First room, had black crud and what appeared to be pubic hair on the bed!! Second room, lights were flickering and the carpet was not vacuumed. Third one should be a charm right? Nope! Ceiling was just about to fall down due to a spraying showerhead and trash (a Babybel cheese) was left behind from previous guests. We just gave up and stayed in this room. Avoid rooms in 150s and 250s close to road. We literally heard every vehicle driving up and down the road, it sounded like the window was open. The pool was freezing both in enclosure and the pool itself. Unfortunately, I have nothing positive to say about this place except for the location. Other than that, the place was a disgusting dump. I will never return here that's for certain. See pics for yourself! less
BW_TownCountryInn, Front Office Manager at Best Western Town & Country Inn, responded to this review
Thank you for your review. We appreciate any feedback that we recieve and your satisfaction is very important to us. I apologize for your negative experience and we are always looking for ways to improve. This is not a typical experience for our guests and we will be using your feedback to make improvments. Have a wonderful day.
Front Office Manager
BEST WESTERN Town & Country Inn