Weekend in Mercedes, TX
We visit family in Mercedes about 4 times a year. I typically stay at a different hotel but came across a good price at this place and being it is highly rated, i took a chance. The hotel is older b... more
We visit family in Mercedes about 4 times a year. I typically stay at a different hotel but came across a good price at this place and being it is highly rated, i took a chance. The hotel is older but maintened ok. The rooms are dated and I did have trouble with the drain in the tub. It was fixed but my family's first night shower experience was not too good. Overall service is well but I did not get the full clean feeling at this place. Breakfast was good but and hotel may be good for a last minute room to sleep but I will not be planning on returning.
George_Sandoval, General Manager at Best Western Town Center Inn, responded to this review
Thank you for staying with us, we appreciate you taking the time to provide us with some feedback on your recent stay. We are truly sorry to hear your stay was not as memorable due to some frustrations experience your fist night with us. Our team strides on listening to our guests and making improvements to better enhance the comfort and cleanliness of our guest experience. We value your feedback and we are committed to gaining back your trust. We hope you will consider staying with us again as we will look forward to seeing you soon again.
Town Center Inn