Best Western Tower West Lodge

109 N US Highway 14-16, Gillette, Wyoming, 82716-3360, United States
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Best Western Tower West Lodge

The Best Western Tower West Lodge provides a convenient location for visiting Campbell County Parks and Recreation Center, Rock pile Museum, Complex Multi Event Center, Coal Mine Tours and Buffalo Ranch.

Located just a couple hours from the
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00
109 N US Highway 14-16, Gillette, Wyoming, 82716-3360, United States

Reviews of Best Western Tower West Lodge

Traveller Overview:
3.5 Rating: 325 reviews
Excellent 32%
Very Good 23%
Average 13%
Poor 11%
Terrible 19%
Rating

parksvisitor, wrote review 03/10/2020

Pretty good. Seems to have good covid-19 measures.

This hotel is a little old, but our room and the hallways seemed to be recently updated. They advertised covid-19 measures, and the common areas and room (except for the carpet) seemed very clean. A... more

Owner Response
Nicole Brown, Owner at Best Western Tower West Lodge, responded to this review
Thank you for completing a review of your stay with us. Please know I will work with the staff to address the concerns you did have. I hope we will have you as our guests again!
Rating

OwlYaDoing, wrote review 27/09/2020

Classic Wyoming

I don't understand the terrible reviews.And frankly, the first time I stayed here, I was put off by the reviews, but the price of a room here sucked me in and I'm glad I gave it a chance! I'm somewha... more

Rating

amazonwoman0366, wrote review 19/09/2020

Not up to BW standards

This is a decent place and had clean rooms. Only negative is older and needs some updates. Plug-in at bedside didn't hold plug for my CPAP and no other plugs by bed to plug-in. Very annoying the front... more

Owner Response
Nicole Brown, Owner at Best Western Tower West Lodge, responded to this review
Thank you completing a review about your stay with us. Please know we take each review seriously, and will addressing the issues with our staff to better accommodate these type of needs in the future. Have a great day!
Rating

Lisa S, wrote review 01/08/2020

Well renovated "motel" (mostly)

It looks like this used to be a motel. Our room had a door to the courtyard by the pool in addition to the door in the hallway as usual. This area is nice, with some grills provided, along with some ... more

Owner Response
Nicole Brown, Owner at Best Western Tower West Lodge, responded to this review
Thank you for a review about your stay with us. I am glad to hear you enjoyed. I will also be addressing your concerns with the housekeeping staff. If you are ever in the area again, I sure hope to have you as our guests!
Rating

damiandb14, wrote review 10/07/2020

Army Reunion Trip back to Upstate New York, from Southern California

I think Best Western is one of the best hotels for the dollar you spend, and their properties have been in excellent condition. All the Customer Service Reps at the front desk have been courteous, and... more

Owner Response
Nicole Brown, Owner at Best Western Tower West Lodge, responded to this review
I am so pleased to hear you enjoyed your stay with us. I sure hope if you ever come through here again, we will be able to have you as our guest again. Enjoy the summer and safe travels!