Cheap but a little uncomfortable.
20/03/2019 Elaine N, Suffolk, Virginia
The hotel is great for saving money and if that's all you care about, I'd say, go for it. It was clean but I thin the linen comes from second hand shops or something because they are not white anymor... more
The hotel is great for saving money and if that's all you care about, I'd say, go for it. It was clean but I thin the linen comes from second hand shops or something because they are not white anymore. With that said the most I could give it is a 2. The first room I was assigned had 3 entry doors. One to another adjoining room, one to the hallway and one to a court yard where there were bbq grills...I take it people live in this hotel. A lot of trucks in the parking lot tell me that construction workers live here temporarily? My truck blended with theirs so I figure if I got broke into at night I'd just sound the alarm and let them fight off whomever. I asked for another room and parked right out side my window which I kept cracked al night. I was a little uneasy but slept through the night. I didn't see any families there, just men and a lot of them.
The rooms are quite a way down a hallway. In other words it's not a tall building with elevator. You are no where near the front desk. Pretty isolated = pretty scary. less
Nicole B, General Manager at Best Western Tower West Lodge, responded to this review
Gillette is most definitely a working class community, full of energy producing companies. Yes, we have guests that come work sometimes for weeks at a time. There is nothing scary about these workers, without them we would have no energy resources (gas, oil, coal ect). They make more money than most on average.
If you were originally assigned a room that had an adjourning room, lock the deadbolt, if you had a courtyard room so you could enjoy this nicely landscaped area instead of a parking lot you can lock the deadbolt & chain for this door.
Our linens are no more than 6 months old. We order them in an off white, bone color, so the housekeeping staff can easily tell the difference between queen sized sheets and king sized sheets. We are required to purchase everything we put into our rooms from preferred vendors just like any other franchise hotel.
Yes, this is a very large hotel with 190 rooms, a banquet center, restaurant & bar, so to keep guests from hearing any possible noise coming from these extra facilities rooms are about 50 steps from the front office. And due the large number of rooms we have available, it's great that we can offer such great rates.