Stay on the second floor!!!
This motel is currently undergoing renovations. There was no chair in our room. The soundproofing between our ceiling and the floor above us was poor, and we were unable to sleep due to the constant... more
This motel is currently undergoing renovations. There was no chair in our room. The soundproofing between our ceiling and the floor above us was poor, and we were unable to sleep due to the constant walking above us all through the night. Two dogs barked for a short time in the hallway when we were trying to sleep. There were a few plastic cups not encased in any plastic sanitary wrapping, which we found unacceptable. On the plus side, the young man who checked us in was top-notch. The hot breakfast would have been prepared by an employee and handed directly to us, which would have been fine had it not been for the fact that we were anxious to get out of the motel. We chose Best Western due to having positive experiences in other cities, but we regretted that we passed up other cheaper yet outwardly better-looking motels in the near vicinity. Hopefully, once the motel is renovated, it will be up to the Best Western standards. less
Sally Patel, at Best Western Topeka Inn & Suites, responded to this review
Thank you for your feedback. We are currently undering a renovation at the hotel, and it will result in a full guestroom refresh, however I understand how frustrating it is to have to deal with it after travelling. We are also reopening our breakfast room so that guests can get breakfast safely, while practicing social distancing. Thank you again, and we hope you will give us a chance once the hotel is renovated.