Best Western Topeka Inn & Suites

I am loyal to BW. Mostly due to ease in finding properties where I need them. We do travel with a pet from time to time and Bw is usually very accommodating. Lately it seems Best Westerns are losing their edge. It may be time to take my business elsewhere. I don’t need the Taj Mahal but this hotel is seriously in need of a make over. Outdated furniture is one thing....this is unacceptable. The furniture was falling apart, the carpet was torn, the curtains were ripped to shreds, the paint coming off walls, bath tub is worn and gross. When the bedspread was pulled back, it looked like it had already be slept in. And then there was the cleaning issue. The room looked like it had not been dusted for months. To top it all off, just after final falling asleep the person in the room above us must have checked in. I truly thought the ceiling would crash in. Heavy walker, maybe but we could clearly hear the next door neighbors personal conversations. Paper thin walls. Had we not have been driving way to long today and able to drive on, we would have left. Very disappointed!!! less

Coming to this hotel for the 1st time tonight and as I walked through the door, was already impressed. It was clean and smelled clean through the entire hotel. My room was extremely clean and cozy. You can tell that the staff and people who run this hotel care a lot about their standards for the community. The woman at the front dest was very kind and helpful. There were no touch hand sanitizer stations placed appropriately for public use. I have been to about 6 different hotels in Topeka and have to say that for the price I paid, I am super satisfied. Because they are so on top of their cleaning, they are able to have the pool and other commodities open to the customers and THAT I really appreciate because many hotels do not offer them and also do not offer any type of discount for the lack of. So to whoever runs this Hotel, thank you for creating a very safe and sanitized place to lay my head for the night. Myself and I'm sure many others appreciate that. 100% less

Kind of old but still in pretty good shape. Pool area was fairly nice but, again, a bit aged and worn. Downside is the pool is too cold to get in and hot tub was only room temperature (in their defense they told me at the front desk about the hot tub ahead of time). Location is on busy roadway and has no eatery nearby. The convenience stores on either side offer only a poor choice of snacks. Our room was good, with all expected amenities. Toby at front desk was great, a real asset - the morning guy . . . not so much. less

Clean, adequate, there was no breakfast at 8:30a, was posted till 9a. Bed was so-so. Lots of pillows. Hall & room smelled like weed, Thank goodness the fan/a/c worked nicely. Simple location, may be a tad overpriced. Food is 1.4 miles. Felt safe and clean. less

The photos here speak for themselves. This hotel is dreadful. We are traveling cross country right now and this is our third Best Western. The other two were incredibly clean. This is a nightmare. COVID scare. I cannot say enough. Zoom in..... less