Best Western Toni Inn

3810 Parkway, Pigeon Forge, Tennessee, 37863-3816, United States
based on 1658 reviews Trip Advisor Logo
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Best Western Toni Inn

Whether guests are in town for the Great Smoky Mountains, Dollywood/Splash Country, The Dixie Stampede, The Island, Titanic Museum, Country Tonite Theatre, Hollywood Wax Museum, The Old Mill, Flyaway Indoor Skydiving, MagiQuest, Wonderworks, Rafting, show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Best Western Toni Inn

Traveller Overview:
4.0 Rating: 1658 reviews
Excellent 47%
Very Good 33%
Average 12%
Poor 4%
Terrible 2%
Rating

robbiemobley850fl, wrote review 23/03/2020

BEST WESTERN TONI INN

I must say that toni inn pigeon forge was one of the best hotel experiences, very comfy bed and pillows,awesome front desk staff and great maids, I definitely recommend this hotel for your stay and t... more

Owner Response
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for the wonderful comments. We will most certainly pass it along to our front desk agents and our housekeeping staff. We do hope to see you again during your next getaway to the Smoky Mountains.
Rating

Karen M M, wrote review 15/03/2020

close to the entrance of smokey mountains

We stayed here for 2 days and it was a nice quiet hotel with a great breakfast,hot tub, and pool. The staff was very friendly and the room wasnt fancy but nice for sleeping. We were right across the... more

Owner Response
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for taking the time to drop us a review. We do appreciate that you chose us as your vacation lodging. We will pass along to our staff of your comments. Thank you again and we look forward to seeing you again in the near future.
Rating

Mackat26, wrote review 10/03/2020

One night stay for our daughters wedding

This was our first time at ths hotel and I must say it will not be our last, we will stay again the next time we are in town. The customer service was outstanding, overall appearnce was good, room was... more

Owner Response
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for the wonderful review. We wil pass this along to our staff . We look forward to seeing you again in th every near future. Thanks again for choosing Best Western Toni Inn for your lodging in the Smoky Mountains.
Rating

tdo2020, wrote review 09/03/2020

It was good not great

The check in was quick and easy, staff were very friendly. The room was clean but not spotless, Deqor was a little dated and pictures on the wall very crooked. We had a refridgerator that made a loud ... more

Owner Response
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for taking the time to drop us a review. We would like to take this opportunity to say that all of our rooms have been updated within the last couple of years and that we also have maintenance on property if there is any reported issues such as refrigerators, A/C heating units and or any other issues that might arise. Not much can be done about noise on the outside of guest rooms being that it is a very populated area.We do however have quit hours between 11pm-8am,if any noise is reported to us we do have staff members that will look into it. We do hope that you will come back and give us another try. We appreciate your business and we hope to see you again .
Rating

fosterm64, wrote review 05/03/2020

Great Holiday

This small family feel motel goes the extra mile to make your visit to the Smokie Mountains a happy one. They have wonderful employees..who are friendly & helpful. The breakfast is hot & plenty of i... more

Owner Response
BestWesternToniInn, Front Office Manager at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and the kind review. We are so delighted that you were able to take full advantage of our amenities. We are looking forward to seeing you again next year!