Best Western Toni Inn

3810 Parkway, Pigeon Forge, Tennessee, 37863-3816, United States
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Best Western Toni Inn

Whether guests are in town for the Great Smoky Mountains, Dollywood/Splash Country, The Dixie Stampede, The Island, Titanic Museum, Country Tonite Theatre, Hollywood Wax Museum, The Old Mill, Flyaway Indoor Skydiving, MagiQuest, Wonderworks, Rafting, show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
3810 Parkway, Pigeon Forge, Tennessee, 37863-3816, United States

Reviews of Best Western Toni Inn

Traveller Overview:
4.0 Rating: 1720 reviews
Excellent 47%
Very Good 32%
Average 12%
Poor 4%
Terrible 2%
Rating

traceyblack1269, wrote review 07/06/2021

We love staying here

This will be our 4th year of staying at this property. We fell in love with it because of the breakfast spread that they had. Unfortunately with Covid in 2020 they didn't have the buffet but they did ... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us. We no longer give bagged breakfast, we started April 2021 serving some hot breakfast items for take back to your room in to-go containers. We also offer coupons to a local breakfast house upon arrival. As always we appreciate you being a returned customer and we look forward to seeing you again June of 2022.
Rating

angbrads, wrote review 01/06/2021

Great place for the money

Clean spacious rooms! Clean grounds and pools! Great breakfast! If you're looking for a nice clean hotel that won't break the bank this is the place for you! Its quiet at night!! Staff is very friend... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for the wonderful review. We will pass it along to each staff member. We do appreciate you choosing Best Western Toni Inn for your vacation lodging, we hope to see you again in the near future.
Rating

fitveganlife, wrote review 30/05/2021

Average place

I booked through booking.com and the rate was fair, over 200 night. Not the lowest in the area but not the highest either. I got a call earlier in the day about the reservation. Check in when well. I ... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for taking the time to drop us a review. We do make confirmation calls each day, its our way of confirming and to get any last minute information. Our parking can be tight at times when we are at full capacity, staff members are on hand to help find a spot if necessary. Thank you again for staying with us and we do hope that you will stay with us again.
Rating

Debrakshaw60, wrote review 29/05/2021

Very clean

Room very clean and acceptable. Staff was friendly and knowledgeable. Loved the indoor n outdoor pools, the hot tubs were great to relax in. Location is walking distance to restaurants, which was a pl... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us. We are so happy that you were able to take full advantage of our indoor/outdoor pool and hot tub. We do hope to see you again in the very near future.
Rating

352heatherw, wrote review 21/05/2021

Average stay

Hotel staff  called me on the day of my reservation wanting to confirm our stay. Thought that was nice, never had that happen. First impression of the room was that it had a weird smell. One of the la... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us. We have sent the issues that you had with your room to the proper departments of the hotel. We are looking into the check-in situation. We apologize for any inconvenience this may have caused you. We do hope that you will come back and give us another chance. Again we do appreciate you choosing us as your vacation lodging .