Best Western Toni Inn

3810 Parkway, Pigeon Forge, Tennessee, 37863-3816, United States
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Room & Rates

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Best Western Toni Inn

Whether guests are in town for the Great Smoky Mountains, Dollywood/Splash Country, The Dixie Stampede, The Island, Titanic Museum, Country Tonite Theatre, Hollywood Wax Museum, The Old Mill, Flyaway Indoor Skydiving, MagiQuest, Wonderworks, Rafting, show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
3810 Parkway, Pigeon Forge, Tennessee, 37863-3816, United States

Reviews of Best Western Toni Inn

Traveller Overview:
4.0 Rating: 1700 reviews
Excellent 47%
Very Good 32%
Average 12%
Poor 4%
Terrible 2%
Rating

Tourist25782672722, wrote review 15/02/2021

Good

Everything was good. Our room was very clean. My main disappoint was I was told I couldn't get any points put on my members account that Best Western advertised, because I used booking to reserve the ... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and we look forward to seeing you again in the future. We are looking into your pool concerns and will take proper action on this matter. Again we thank you for staying with us.
Rating

Singrenee1, wrote review 15/02/2021

Toni Inn is great!

We can always count on Toni Inn whether it is for business or pleasure. I have used them for both and my family loves having the pools and hot tub and the location is central to everything that Pigeo... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay and for the wonderful review. We look forward to seeing you again in the very near future.
Rating

annasmom08, wrote review 21/01/2021

Excellent

Everything was great! Staff was very nice polite and helpful. I have always loved this hotel. I check the rates and availability of this one first before any other. My favorite hotel by far. Hope... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for the wonderful review. We will most certainly pass this wonderful review to our staff members. We do appreciate the return business and for you choosing Best Western Toni Inn for your vacation lodging. We look forward t seeing you again real soon.
Rating

chelsey2021, wrote review 19/01/2021

Girls Trip

Staff were super sweet. I had no issues the whole stay. Heated indoor pool and hot tub was amazing. Met a few people during the stay that was super nice. Due to covid, they offered a grab and go break... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for the wonderful review. We will pass this along to our staff members. We do hope to see you again in the very near future. Again we thank you for choosing Best Western Toni Inn for your vacation (girl's weekend) lodging.
Rating

Trog28, wrote review 07/01/2021

Stay at Pigeon Forge

Our room had a strong smoke smell and the fireplace we payed extra for was just and electric light show, not worth the extra money. The pillows were very hard. We came with another couple and even che... more

Owner Response
Best Western Toni Inn, Guest Services / Front Office at Best Western Toni Inn, responded to this review
Thank you for your recent stay with us and for the review. The fireplace does have heat just a little tricky to find with the buttons being on the log itself. We do our best in the front office to keep traveling families/friends together however if booked through a third party or booked same day as arrival we ask guest to please call hotel to insure that you can get as close together as possible. If booked with different last names its almost impossible for us to know guest are traveling together without us being notified ahead of time. We do hope you will give us another chance to help you with your vacation lodging.