Best Western Tokyo Nishikasai

We were walk-ins at Best Western Tokyo Nishikasai Grande, Tokyo, Japan due to our previously booked hotel being horrible. From the moment we stepped in and attempted to book rooms for a 2 week stay, we were helped in the most efficient manner. While I wish there were more seating area / restaurant for the evenings to sit and discuss things (this was a business trip), this is still a superb hotel in a great location. less

The hotel is located just close to a train station (important factor when travelling in Japan). It has no nice view, but the room was nice and tidy, and had a big bed (for a single room). Internet didnt work properly, but I used my pocket wi-fi. Tea, coffe and hot water in the room. less

A business hotel that is clean and adequate. It is located along the Tozai Line T16 for those who needs to plan your route and is near to the train station. Disneyland is only 30mins away with its free shuttle which will leave at about 9am. There is also a free return shuttle between 9-10pm. For the exact timing, it is best to check with the reception. There is a free computer and printer for use in the lobby which turned out to be incredibly helpful during my stay because I was running into problem with my flight booking on my apps and had to resolve it using the computer. The staff has limited grasp of English but usually adequate. For more complicated demands (as I noticed from a guest there), the staff routed the queries to someone who can handle it via phone. I did encounter a issue which was not solved while staying there. The air conditioner in my room has a timer set on it such that in the middle of the night it would switch off. This happened a few times in the night and I had to climb out of bed to sort it out which affected my sleep. A staff came up to the room to take a look at the air con control but did not see a problem - maybe he did not understand the issue even when I pointed out the timer to him. When I told another staff the next day to look into it before leaving for the day, it was not solved either. So the issue persisted for two nights until I fiddled with the control itself on the third night and solved it through some trial and error. That was a minor hiccup during my stay which was actually good overall. less

new hotel. clean and everythings new.. near Nishikasai Metro. (tokyo mrt) free shuttle bus to disneyland and disneysea. (book 1day before) near minimart. (7eleven, lawson) 15min to the nearest Daiso.. tips for buying chocolate and candies: buy in the free tax store behind the hotel. the prices were cheaper less

Had a good time there. Hotel staff were nice and friendly. Good to stay there if you are planning to visit Disneyland and Disneysea. Breakfast was good with a variety of western and local flavor. Booked a superior room with a single bed and queen bed. It was quite small but sufficient. less