Another Great Stay!
15/04/2017 Rich P, Nantucket, Massachusetts
Had another great stay at the Best Western TLC in Waltham this past week thanks to General Manager Margot Fenton and her wonderful staff. It is comforting to know when I travel to the Waltham area f... more
Had another great stay at the Best Western TLC in Waltham this past week thanks to General Manager Margot Fenton and her wonderful staff. It is comforting to know when I travel to the Waltham area for appointments that one of the things I never have to worry about is my lodging accommodations. At my arrival, David at the front desk, could not have been more helpful in getting me checked in quickly, and in making sure everything was to my satisfaction thereafter. As usual, the room was ultra clean and comfortable. During my stay, Ruth at the front desk, and Emerson in the breakfast room (great complimentary breakfast), were equally helpful and welcoming, as was everyone else on staff I encountered. No matter what their role, the managers, the breakfast room, housekeeping, or facilities, they are all happy to help and know what they are doing. The in-house lounge and restaurant are consistently excellent, and there is always plenty of free parking.
Many thanks to Margot and Best Western!
Rich P. less
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review
Dear Rich P,
Thank you for that absolutely glowing review. I am posting this review so my Staff can read it. I am so happy that you feel comfortable at the hotel and that our service has exceeded your expectations. Please e-mail me if you need anything. My staff and I would be glad to help.
Best Western TLC Hotel
Waltham, MA 02451