Wonderful staff and the most comfortable beds.
Upon arrival at the Best Western Tiverton I was surprised to find that the exterior of the building was a very pleasent 1960s/1970s design and well maintained, as other reviews had suggested it was tatty and not very well kept.
We were welcomed by the delightful and helpful Sue on reception, who checked us in and let us know about our breakfast and dinner service options, we were staying on a Groupon deal and had a 2 course meal included on our first night. We opted to book for dinner that evening at 7pm and for the cavery at 7pm the following evening (£9.95 small plate and £11.95 large plate). Sue then offered us our free glass of wine, which we opted to have once we had got settled in our room.
On entering the room, I was surprised to find a large, spacious, well appointed twin room which was beyond spotlessly clean. There was a slightly stale odour in the room, however we opened the window and this soon disapaited. We opted for a twin room, which consisted of a generous double bed and an equally generous single. The room had tea and coffee making facilities, large modern TV, a desk, coffee table, plenty of lamps and ample plug sockets. The rooms decor is a little dated, but otherwise could not be faulted.
The bathroom was basic and again spotlessly clean, with over bath shower, basin, toilet, large mirror, heated towel rail and sink area. The bathroom is the only reason I did not give the BW Tiverton a 5* rating, as it was very dated, the hook on the back of the bathroom door was useless and I got scolded by the shower, however it was functional and served our needs for our two night stay. A massive plus was the huge bath towels that were provided, they were clean, fluffy and ample - very impressed!!!
Heading back to reception we were directed to the spacious bar area for our free arrival drink, various options were avaialble and we opted for the 125ml of house red, which I believe was a Shiraz. Not a bad glass of wine, but not to my usual taste. At reception we also arranged for a room fan (as we both getting very warm) and the receptionist arranged for this to be in our room straight away.
At dinner that evening we were greated by Jessica who seated us and we were given the menu. I was seriously impressed with the dinner service. I was expecting a reduced menu option being on Groupon, but was told we could select from the full menu.
The restaurant was presented beautifully, with tables set as you would expect to see at a proper restaurant, jugs of water on the table and ample space. There were plenty of options, approximately 5 starters, 6 or 7 mains and 5 desserts. My mum opted for the parsnip soup to start and I the goats cheese and beetroot salad, we both opted for the Duck main. Well all I can say is "wow", the food was absolutely delicious. Good sized portions, full of flavour and well presented. The food combined with the friendly helpful, 'nothing was to much' attitude of the amazing staff, made for a wonderful dining experience. In addition to our 2 free courses, we also opted for a bottle of Mr Goose, Shiraz approx £18, a large bottle of sparkling water £1.90 and for dessert coffee panna cotta with honeycombe ice cream and peanut crumb approx £6 each.
We were very luck to be in room 50 at the rear of the property which has a lovely view over the river and could see the ducks on the bank. We had a wonderful nights sleep, in unbelieveably comfortable beds. Also impressed by the alarm clock in the room, which was a nice touch.
Breakfast was a buffet with options of both hot and continential, with additional items that could be ordered. We both opted for the full english buffet, which included local produce; sausages, bacon, scrambled eggs, fresh cooked tomatoes, sauted mushrooms and hash browns. We were both very impressed and the sausages and bacon were absolutely delicious and definitely not wholesale or cash n carry, you could taste the difference.
Before dinner the second evening we visited the bar and were served by the wonderful friendly and chatty Rachel, we were allowed to smell the various gins on offer and opted for the 'gin deal' £6.80 for a speciality gin and fevertree tonic. We also indulged in the homemade pork scratchings which were delicious. The bar offered a wide range of beverages, including local ales, ciders, gins as well as much much more.
For dinner on the second evening we both had cream of mushroom soup with croutons and truffle oil to start, which was very rich and full of flavour.
The carvery was fantastic, massive homemade fluffy yorkshire puddings, beef, pork and turkey, which you could opt to have all of, roast potatoes, carrots, peas, cauliflower and brocolli cheese, braiser red cabbage, pork meat stuffing, carrot and swede mash, new potatoes, etc, you were quite literally spoilt for choice and you could have little or as much as you liked. I even heard other dinners, getting their food put in carry-out containers when they could not finish it all. Needless to say we did not opt for pudding that evening as we were very full and certainly did not need anything else. If you opt for the carvery you can have additional courses for a set price (two course small plate £14.95 large plate £16.95 and three courses £17.95 or 19.95). Great food and wonderful value.
If you are looking to visit Tiverton, this hotel is ideally located for visiting the Grand Western Canal and is a short walk into Tiverton its self, approximately 15 minutes at a casual pace.
Places to visit/things to do:
Tiverton Canal Co - The last horse drawn barge in the West Country (trip lasting approx 2 hrs c.£14pp)
Tiverton Museum of Mid Devon Life (approx £6)
Overall a wonderful stay and cannot thank the fantastic staff enough, they really made our stay and we will definitely be coming back for another visit!!!! less