Best Western Tiverton Hotel

Used this as a base for Torquay ( 1 hour drive) newquay ( 2 hour drive) rooms are clean, spacious. Beds are comfortable, showers are power showers, linen changed regularly. Local pubs are within easy walking distance. Food is a little pricey in the hotel but good nevertheless. All in all I'd stay here again. less

Room was a good size, comfortable and actually would be suitable for a family of five (so few hotels offer this option, would help to keep costs down for families). It was lovely and peaceful. Easy check in and check out but rooms and especially the bathroom needs updating, shower pressure too low, hot tap incredibly noisy. Breakfast quality poor and particular staff member rude and unhelpful when serving breakfast, dinner menu was very limiting. less

1st time experience of a Best Western. When booking in we were told that we owed 40pence to the cost even though I booked the rooms through their own website, this wasn't an issue but when we went to our rooms neither bed had a duvet cover. The duvets that were on the bed also had some small stains on so obviously we didn't really want to sleep under them. The receptionist was apologetic and explained that they never had a delivery of clean bedding. All that she could find were some ill fitting sheets which we had to put the duvet on top as we would have been cold and these were Superior rooms. In the restaurant later on my wife had a bottle of cider which she started drinking but then noticed that it was 2 months out of date. The staff were once again apologetic, We said it was okay as we are not the sort of people to make a fuss. I never make a fuss as I like to see how a company or service react to certain situations, for me this experience was underwhelming concerning the issues and I probably won't use Best Western again. less

We were a family party of 10 and a small dog ranging in ages from 86 to 3yrs. We have all been socially distancing from the beginning of lockdown in March but needed to have a break to all be together and have some sea air. From the very first phone call we were reassured that nothing was to much trouble by the very friendly, helpful staff. On arrival Crystal was very professional and Covid safe. All 4 rooms were together and they even put a dog bowl, towel and dog treats for our pup. Our nans room had a disabled access shower which was brilliant for her. Having a very vulnerable 86 year old with us we wasn't keen on eating at the hotel restaurant although it was very safe as all staff had masks and gloves on. This is where Crystal said room service breakfast wouldn't be any trouble. The hotel was spotlessly clean and all cleaners were also wearing masks. All staff would give you far more than your 2 metres distance and completely step out of your way if you were walking towards them. We felt totally safe for our 4 days at the the hotel and our bespoke made to order breakfast was delivered to each room individually piping hot, completely what we ordered and delicious 😋 Plenty of areas for dog walking. Thank you Best Western Tiverton Hotel for making our stay a pleasure. less

Must say not impressed with this hotel. Rubbish laying around outside I'm sure the seagulls liked the tug of war the with the bags. The place had a musty smell about it and is in need of updating. They had only one lager on tap and had no John Smith's the Guiness left a lot to be desired,not good.. The staff are friendly enough. The food wasn't that special either. I was told if breakfast was booked and paid for it would be £3.95 cheaper than paying for it in the morning (what's that all about?).That would have made breakfast £13.95 each,overpriced in my opinion as is the price of beer £4 for 1 bottle of Budweiser.. I know we are in a covid situation but they would not allow cash payments, that would have been acceptable if the terminal worked properly. Glad we only spent one night there. Would not be going back any time soon less