Very average
Good size room and comfy bed. We were warned that the room would not be made up during our 4 night stay due to lack of staff but, in fairness, we could collect tea, coffee, etc from reception. Decor g... more
Good size room and comfy bed. We were warned that the room would not be made up during our 4 night stay due to lack of staff but, in fairness, we could collect tea, coffee, etc from reception. Decor generally tired, too much noise through connecting door, and toilet flush was bad and refill slow. Lights went out one day but they were fixed quickly. Buffet breakfast ok but no restaurant and bar meals not available due to 'problem in the kitchen'. Average UK hotel but I can imagine what foreign visitors think less
Jason Hiley, Other at Best Western Tiverton Hotel, responded to this review
Dear Davidward2013,
Thank you for taking the time to leave your review rating. I have taken on board your observations and I am sorry that your encountered some issues during your time with us, but pleased to see that this was resolved for you. Please be assured that I will address these points with my team to ensure that we continue to deliver our highest standards at all times.
The team and I hope to see you again, were I am sure you will see improvements – as we are always striving to be better.
Regards
Martina
Guest Experience