Best Western Stafford M6/J14 Tillington Hall Hotel

We stayed for one Saturday night on breakfast and dinner basis. Room was clean and adequate. Staff were all very friendly and accommodating and made for a good experience, especially the young girl on reception when we left who helped us with our descrepency of the bill. I agree with other comments that some of the areas need a bit of updating especially chairs and tables in dining room which look tired. Food was great both from the bar menu and bistro. Dinner was from either menu and didn't seem to be any restrictions. Especially enjoyed the chicken wings as starter moist with a lovely crispy skin. Then we both had one of the fish dishes and good portions, no room for dessert. Breakfast was hot or cold buffet with a good choice of coffees from the machine or choice of teas. Would happily stay again. less

I stayed here for one night. The hotel itself really needs an upgrade, the rooms modernising and the mattress need replacing. Mine was so lumpy and dipped! HOWEVER... I have to staff the staff were so polite and friendly. It's not often you go somewhere these days and all the staff are polite and friendly. I cannot fault the customer service of this hotel... Nothing was to much of a problem for the staff. They clearly work very hard and they should all be proud. The hotel was also very very clean which was a big bonus considering the rooms were tired. I couldn't find a spot of dirt anywhere so the cleaners must be fab! Overall I wouldn't stay here for more than one night- it's a hotel for a short stop over- this due to the hotel needing a physical revamp! Best western need to invest in this one as their staff are second to none! Also must mention the food was delicious- clearly freshly cooked and served with care. Thank you less

Recently stayed at BW Tillington Hall. Loved the stay. Arrived at Heathrow Airport on a Wednesday morning and took a train to Stafford Station, then from the station, a cab to the hotel which took around 5 to 10 mins costing between GBP5 to GBP8. It was quite easy to use the public transportation (we did not rent a car) but if unsure if you can just ask the station staff around to assist. There is a laundromat, mini super mart and chemist near the hotel. It was a very peaceful stay for us coupled with the lovely cool weather. The cool weather enabled us to walk from the hotel to the city centre and back. It was great exercise. It took us around 30 to 45 mins. The hotel definitely was well maintained. The room was clean and the bed really comfortable. It was quiet in the surrounding area and very ideal for relaxing. We felt so rested each morning. The availability of a desk top computer was useful. The staff at front desk and in the restaurant where breakfast, lunch and dinner were served was extremely friendly and helpful. Love the breakfast too. Sufficient choices and one can order how one would like the eggs done from the kitchen. For me, this hotel is ideal for any form of celebrations, not just wedding as it has such a lovely ambience. They have a wedding presentation coming up at the hotel in June 2017. We will be back to stay in this hotel. Thumbs up! less

What a lovely hotel. Staff where very pleasant and extremely polite. Service was great. Wouldn't hesitate to return. Rooms were clean and comfortable. the food was really nice. Thank you for a great weekend. less

I have just attended a reunion at this hotel. The staff are fantastic, so is the Hotel. And its great to see local waitress staff. Many thanks for a GREAT weekend.I hope to return again sometime. May I also add that "it makes a change to be able to sit at breakfast and not be moved" as in most hotels. less